Truvi (formerly Superhog) provides OwnerRez clients with risk management, damage protection up to 5 million, and industry-leading incident resolution services.
Truvi enables a growing ecosystem of hosts, operators and guests to make their online activity safer, providing a tech-based AI-supported toolkit including:
- Biometric recognition
- ID verification
- Screening technology
- Embedded protection ($5,000,000 Host Guarantee + damage deposit)
What's protected:
- Damage to your place caused by guests
- Damage to your belongings caused by guests
- Your legal responsibility for bodily injury to guests
- Your legal responsibility for damage to common areas, like building entrance halls and neighboring properties, caused by guests
Truvi uses technology and data to create trust between strangers and de-risk their interactions.
Steps for integration
1. Become a Truvi member here. You can also book a meeting to find out more here.
2. Once you have your account ready, login to Truvi.
3. On the left sidebar, select integrations.
4. Scroll down and select OwnerRez from the list of integrations.
5. From there select "Get your Authorization Code".
6. This will take you over to OwnerRez where you will need to login if you aren't already, then click Authorize Truvi.
7. You will then be taken back to Truvi where you will need to click "Refresh listing".
8. Once you click "Refresh listings" you will need to reload your browser page.
9. After reloading your browser page, select OwnerRez from the list of integrations and you should now see your listings. Select all the properties you would like to use with Truvi, then click "Update". Once you do this, your listings and bookings will start to appear in your Truvi account.
If you need any assistance, please reach out to hello@superhog.com
What Data is Transmitted:
- All Property details: ID, Name, Active, Created, Address
- All booking details: ID, Display Name, Property ID, Arrival, Departure, Cancelled Status, Email Address, Phone Number
- Reservation and property data sync occurs every 15 minutes
Screening Complete Tag
When guest screening has been completed, Truvi sends a Screening Complete tag to OwnerRez. The Screening Complete tag is displayed on the individual Booking Overview > General Info section.