Many options for "How to" video's to cover anything required. Customer service chat with Adrielle was OUTSTANDING! She was so helpful and friendly and ensured that I had everything set up correctly to get the most out of my OwnerRez account.

OwnerRez has far exceeded my expectations. I've onboarded with many different companies for different business solutions and this was hands-down the best experience I've ever had on a product I was very green with to start. The onboarding experience was incredible. I was shocked at not only the functionality that it offered, but how quickly [sensitive content hidden] was able to teach me to navigate everything. She was thorough, and she took ALL the notes for me and gave me step-by-step instructions for each thing I needed after the call to set things up exactly how I want them. It...

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Linda helped us with our account set up. She was Ah-Mazing! Incredibly knowledgable, patient and organized. She methodically walked us through step by step. Her assistance saved us hours and hours of time.

Comprehensive solution to managing multiple property integrations with multiple channels. Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management of schlage Encode locks, dynamic pricing platforms (I use Beyond), etc. Excellent tutorials and education; I was particularly impressed with the 1.5 hours they spend on a video call to orient me and jump start onboarding. The rep was very knowledgeable.

Our onboarding process was superb, and Jen from their team was available and super helpful. She made some key suggestions on how to make the listing more desirable. Their staff is very attentive to the details and helped me get our listing live in a very short time.

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