5.0 stars
By Natalie Walker, Homeowner, 3 properties
– written on
Capterra
With such terrific support and a terrific product I would say its been terrific. The onboarding team encouraged me to just take one step at a time..... so I am trying to do that. The onboarding team was so patient and walked me through everything so it was set up well. It is very rare to find this based on my experiences!
Alternatives considered: Guesty
Reason for choosing OwnerRez: Because you were recommended by another host.
Switched from: Lodgify
Reason for switching: First, we lost all Vrbo business! 2nd, it didn't have the ability to do as many things as OwnerRez. 3rd, you are less expensive.
After trying a year with Lodgify and a few months with Hospitable, I was ready to skip PMSs all together. OwnerRez thinks of everything! There is a lot to know, but the support is so helpful and encouraging, unlike any of the others I worked with! Also, it is less expensive!
The amount of information to learn; the capabilities are so incredible, but it's overwhelming to learn it all.
5.0 stars
By Natalie Walker, Homeowner, 3 properties
– written on
Trustpilot
5.0 stars
By Rolf Danielson, Property Manager, 10 properties
– written on
Capterra
The onboarding was thorough. Even when I wanted to rush forward with making it live, the Onboarding Team made sure we took the time to make sure everything was implemented correctly.
Alternatives considered: Guesty
Reason for choosing OwnerRez: It fit my needs better. Guesty was more expensive and seemed to be geared towards larger property management companies that manage hundreds of listings.
Switched from: iGMS
Reason for switching: OwnerRez is more robust. The ability to sync Quickbooks was important to me also.
I'm relatively new to the software. It appears to me to be very robust and have received comments when integrating with other software that it is very quick. It's a solid foundation for my business and with 3rd party apps I've been able to streamline my business to remain competitive.
This isn't a critique of OwnerRez as so much as Booking.com. I'm looking forward to OwnerRez mastering pushing data into Booking.com. At the same time I understand Booking.com doesn't make it easy.
My overall experience has been great. Now that the growing pains are mostly behind me I am able to manage my listings.
Alternatives considered: Guesty
Reason for choosing OwnerRez: Because they’re one of the most robust software companies out there. I heard they were difficult to get adjusted to but once you learn the ropes that they are amazing and I would agree.
Switched from: Hospitable
Reason for switching: They did not have all the features to be able to grow into a larger company
I love that it’s very robust and has a ton of features that many other PMS systems do not. They also integrate in with more than any other PMS.
The worst thing about OwnerRez is the learning curve. It was extremely difficult getting started with them. Even though they did offer one on one training. It took me a few of them and many hours to get the hang of it.
My overall experience with OwnerRez has been great. Highly recommend whether you are a self managing landlord or a large property management company. User friendly, tons of functions (everything you would ever need to manage properties) and the best price point I have found.
OwnerRez is a fantastic short term/vacation rental property management tool. It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or large property management company - from quotes, to bookings, to payments, to monthly statements and so much more.
I can genuinely say there is nothing that I dislike about OwnerRez - they are constantly making updates as the leading industry platforms such as Airbnb and VRBO implement changes of their own. OwnerRez is on top of the game regarding property management software.