We switched from Uplisting to run two villas and a combined listing in Costa Rica, and it came down to the Airbnb integration. Uplisting only synced part of what Airbnb exposes, so I was entering changes twice and still watching them not match. OwnerRez syncs the whole listing. Content, rates, availability, rules, all of it. One system instead of two. The combined-listing setup works fine, but that was never what sold me. The control was. This is software built for operators. The settings are granular without turning into a mess, so you can run the property exactly the way you...

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Overall it has been good, it was a lot to get started but once you are set up it makes your life so much easier! Switched From: WebRezPro Reason for Switching: I wanted to be able to integrate with more channels I love that it integrates with all the platforms we advertise on. The staff has been super helpful with any questions I have had and training to get me up and going.

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If it wasn't for the OwnerRez support team, we would not have our short-term rental up and running on any websites for guests to search. They went above and beyond, answering our emails on weekends and even on a holiday. They sent us video emails to show us exactly what we needed to do on our end to get things up and running. Words cannot express our gratitude for the OwnerRez support team and all that they have done. They spent hours working with us on a very difficult and not common transition. We took over the prior owner's account,...

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Adria went above and beyond to help us out. She is the reason our short-term rental is now up and running. She answered emails on weekends and even on a holiday to help us. She truly cares about helping people and getting their business going. She spent weeks and endless hours helping us with channel integrations. She sent video messages walking us through what we needed to do.

The technology and customer service team at OwnerRez is incredible! The PMS is intuitive and robust, and it consistently rolls out new functionality, products, and integrations aligned with guest booking behavior and industry trends. The team is responsive and readily available to resolve any issues or questions, which can be rare with software platform products. Highly recommend them!