This support article is out of date. For more current and complete instructions, please see the Trigger Examples support article.
Using our door lock integration? If so, every booking will have a unique code automatically generated that will open the door lock at the property. But you need to tell the guest what their code is.
To do that, create an email template in OwnerRez with the below subject and body, and then create a trigger that sends this email template a certain number of days before arrival. If you only have door lock integration configured for certain properties, make sure the trigger is configured to only send for those properties.
For other examples of email Templates, check out the Email Template Library - Overview.
Subject:
Door lock instructions for {PDISPNAME}
Body:
Hi {CFIRST},
When you get to {PDISPNAME}, there's a special door lock that gets you inside.
Your access code is: {BDOORCODE}