Your standard rates are all nightly rates -- whether via seasonal rates or spot rates. To encourage guests to stay longer, you can create discounts based on Length Of Stay (LOS) such as weekly or monthly discounts based on a percentage.
Overview
Here's how to add a 7-night length of stay discount:
- Go to Settings > Discounts and create one.
- Set it to a Discount Type, applied Automatically and enter the description
- Under Discount, set it to a
Percent of rentamount type and set the percent discount - Under Criteria in the Booking Fields section, add a Number of Nights is Greater Than or Equal To 7.
A monthly discount is the same, just with a 30 nights criteria:
If you have multiple discounts that match the criteria, all will be applied - so carefully think them through when you are setting them up!
We do not recommend stacking discounts if you offer both weekly and monthly discounts. That works on some channels but not others (such as Airbnb).
Instead, set exclusion criteria on the weekly so it won't apply for 30 days or longer by adding an additional criteria:
The Options and Property Management Commission sections allow for even more opportunities to fine-tune your discount.
Perhaps you are not ready or are unsure about activating a discount right now. The Active checkbox is checked by default in the Options section. By unchecking it, you could create an inactive discount, which you can activate later.
The Position field enables you to arrange the line items in the charges grid.
- Discounts are sorted based on their position value in ascending numeric order.
- If any items have no position set, they will be placed after the ones with position values.
- In case of items having the same position, they are sorted alphabetically by description.
Some channels, such as Google Vacation Rentals (GVR), do not allow position-ordered discounts.
If you want to hide the discount name and amount from your guests, check the' Categorize this as a 'rent' line item checkbox.
How will your discount be affected by your local tax authorities? Only you can make that determination, but if your discount is not affected by taxes, you can check the "Place this below tax line items" so that the discount does not lower the taxable amount. You'd also have to change the Discount > Is Taxable to No in the upper Discount section for this to work properly.
While No commission is the default selection for the Property Management Commission section, property managers can customize the discount commissions applied to this specific discount.
Channel Caveats
OwnerRez can push discounts to your connected channels using API and Channel Bridge connections. However, different channels handle length-of-stay discounts differently.
If you are API-connected, be sure to review the Per-Channel Details and Idiosyncrasies support article before you start configuring your discount.
Airbnb
Airbnb fully supports length-of-stay discounts; however, Airbnb handles and displays them in a confusing manner. Users can learn more by reading Airbnb's Monthly Discounts document and the Airbnb Discount section of the Rate & Fee Differences support article to learn more.
For LOS discounts that apply specifically 7 and 28/30 nights, Airbnb will show them on the "length of stay discounts" area in the Airbnb UI:
For LOS discounts that apply other than to exactly that number of days, Airbnb interprets them as rule sets, and they will only show in the Rule-sets area on the calendar.
Either way, LOS discounts do work in Airbnb; they're just presented differently. Also, note that only the largest discount is chosen for a given booking -- multiple LOS discounts will not stack.
- Airbnb only supports percentage LOS discounts, no flat per night or per stay.
- Airbnb requires that longer discounts must be equal to or higher than shorter discounts - so, your Monthly discount cannot be less than your Weekly discount.
- If you only have a Weekly discount but no Monthly discount, then if you have a length cap on the Weekly discount, Airbnb will ignore it - it'll be applied to all bookings longer than a week with no cap.
- Airbnb doesn't support "number of nights less than criteria," only "number of nights greater than."
- Airbnb will not stack LOS discounts and last-minute discounts either - the LOS discount will be applied, and the last-minute discount will be ignored.
- If you have the Airbnb new-listing discount active, that will stack with any other discounts, including LOS and last-minute discounts.
- Airbnb allows LOS discounts only. If you try to do a LOS surcharge, Airbnb will ignore it.
- Learn more by reading the Airbnb Discounts support article.
Vrbo
LOS discounts are built into the rates presented to the guest.
Weekly Discounts configured in OR do not appear in Vrbo search results when guests use the filter "weekly discounts." The discount filter is a known issue at Vrbo, and out of OwnerRez's control at this time.
Booking.com
The OwnerRez Booking.com API connection does not support LOS discounts. However, you can log into your Booking.com control panel and create a promotion. This will be applied to bookings as appropriate.