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OwnerRez

Support Center Home

Due to the ongoing app redesign in 2024, some support articles and videos have outdated screenshots. We are working to update as soon as possible. In the meantime, you can always review the latest design changes to stay current.

Getting Started

The Basics

Setting Up Your Account

Videos

9:21m

A Bird's Eye View

This video provides a high-level walk-through of how OwnerRez looks across all its menus and features. It doesn't dive deep into each area - that would take hours of video - but this will give you a great idea of what to expect.

Latest Videos See all videos »

2:41m
Listing Content - Importing from Airbnb
15 days ago
2:26m
Listing Content - Importing from Vrbo
15 days ago
6:00m
Properties - Importing Listing Details From Airbnb & VRBO
15 days ago
1:41m
Direct Rate Tester
23 days ago

Supported Devices

ProServices

Testing

Core Concepts

Overview

Bookings, Quotes, Inquiries

Damage Protection

Data Management

Deposits

Fields

Form Messages

Guests

My Account

Privacy & Security

Properties

Rates

Renter Agreements

Reviews

Rules

Security Deposits

Tags

Taxes

Team Access

Technical Stuff

Theming

Travel Insurance

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Listing Site Integration

Integrations

Accounting

Automation

Business Intelligence

Devices

Door Locks

Dynamic Pricing

Guest Communication

Housekeeping Services

Insurance

QuickBooks

Websites

Other

Messaging

Email Messaging

Channel Messaging

SMS Messaging

System Messages

Templates

Template Types

Triggers

Suppressed Email Addresses

Verified Email Domains

OwnerRez APIs

API for Apps

API for Channel Integration

Payment Processing

Payment Processing

Processors & Gateways

Property Management

PMv2

PMv1 (Legacy)

Reporting

Reports (non-exhaustive)

Websites

Hosted Websites

Integrated Websites

Property Sharing

Widgets

WordPress Plugin

Updates & Archives

Changelog

Email Blast Archive