Airbnb Discounts

Learn more about Airbnb discounts by reading the following.

• Pricing: Promotions and Discounts on Airbnb
• Merchandising on Airbnb
• Airbnb Discount Articles

• Create an Airbnb Discount
• Discount and Promotions Stacking
• Weekly/Monthly Rates
• Strike Through Discounts
• New Listing 20% Off Discount
• Non-refundable Rate Discount
• Custom Promotion Restrictions

Create an Airbnb Discount

To create discounts in OwnerRez, navigate to Settings > Pricing > Discounts. Create a Discount to be applied automatically. Then use the Booking Fields to specify the criteria for when that discount should apply.

• This example would create a fixed (and taxable) $10 discount off per stay.

• Alternatively, users can create a Percentage of Rent or Percent of Subtotal discounts by selecting those.

• Weekly/monthly discounts will show in the week/month discounts settings on Airbnb if they are exactly 7 or 28 nights and have no date criteria.

Note that Airbnb does not necessarily interpret the discounts exactly as you design them, because of limitations in their rate engine.  Your discounts as programmed into OwnerRez are mapped to Airbnb in the following ways:

1. Weekly/monthly discounts will show in the week/month discounts settings on Airbnb if they are exactly 7 or 28 nights and have no date criteria. Otherwise (if they have date criteria or target a different length of time) they will be set as rules on the calendar.
2. Other length of stay discounts will also be sent as rules to Airbnb. They must have a criteria of "number of nights" greater than and not be a 7 or 28 night discount. They may have date criteria. They can't have any other criteria than date and number of nights or they won't apply as rules in Airbnb -- you can't combine length of stay and other sorts of criteria like last minute or early bird.
3. Last minute discounts will be sent as rules to Airbnb. Learn more by reading Last Minute Discounts on Airbnb. They must have a criteria of "arrival days from now" less than, where the number is 28 or less. They may have date criteria, but can't have any other criteria than date and arrival days from now or they won't apply as rules in Airbnb -- you cannot combine length of stay and last minute criteria. 

4. Early bird discounts will be sent as rules to Airbnb. Learn more by reading Early Bird Discounts on Airbnb. They must have a criteria of "arrival days from now" greater than or equal to, where the number is a multiple of 28 or 30. They may have date criteria, but can't have any other criteria than date and "arrival days from now" or they won't apply as rules in Airbnb -- you can't combine length of stay and early bird criteria. 

Discount and Promotions Stacking

The rules and priorities for Airbnb Discount and Promotions Stacking are complex. Discounts can stack in OwnerRez and other channels, but Airbnb only applies one promotion per date. Check out this Airbnb graphic for more information.

Weekly/Monthly Rates

Generally, Airbnb doesn't support weekly/monthly type rates. Instead, they support length-of-stay discounts.

If you do not have weekly or monthly rates, just use LOS discounts and leave it at that, they'll work in Airbnb and in your direct bookings.

If you already have weekly and/or monthly rates and are configuring the Airbnb API, you have two recommended approaches:

1. Make the length-of-stay discounts only apply to Airbnb, by setting the Listing Site criteria on the discount to "only Airbnb". That way direct bookings will remain using the weekly/monthly rates you have set in your Seasonal Rates, and Airbnb will use the LOS discount.
2. Use length-of-stay discounts everywhere, and remove all weekly and monthly rates from your Seasonal Rates.

Strike Through Discounts

The only way to do this in OwnerRez is by using the discount rule. It must comply with the following restrictions:

• A percent type discount
• At least 10% discount
• No multiplier
• Use a single booking criteria - that is, one of the following:
  • Number of nights (Length-of-Stay discount)
  • Arrival days from now less than (last minute discount) -- must be less than 30
  • Arrival days from now greater than or equal to (early bird discount) -- must be a multiple of 28 or 30

If you want to have a last-minute special discount that generates the strike-through display in Airbnb, you can do that as well. This has the following restrictions:

• A percent type discount of 10% or more
• No multiplier

New Listing 20% Off Discount

Attracting attention to a new Airbnb listing can be challenging. One way to gain traction is to offer the Airbnb New Listing 20% Off Promotion on your first three bookings. Canceled reservations are considered when assessing eligibility. The New Listing Discount aims to generate traffic to a listing, so canceled reservations count against the total of the first three bookings.

You can configure your eligible Airbnb New Listing 20% off discount directly in OwnerRez by navigating to Settings > API Integrations > your new Airbnb channel > and from the Actions dropdown > select New Listing Discount.

Non-refundable Rate Discount

A non-refundable option is a discount that allows Hosts to list their properties at two different price points (standard rate or a lower percentage non-refundable rate).

Users can navigate to their Airbnb API Connection > Change > select the Offer non-refundable discount and enter the percentage non-refundable discount rate.

The Cancellation Policy must be set to Strict 14 or lower for the Offer non-refundable discount to be visible.

Learn more by reading the Non-refundable Option on Airbnb.

Custom Promotion Restrictions

Airbnb Custom Promotions are subject to the following requirements.

• The listing must have at least 3 bookings, as well as at least 1 booking in the past 365 days
• Only 50% of nights per month can be promoted
• Dates must be unblocked at the time the promotion was activated
  • Dates also need to have been available for at least 28 days in order to be eligible for promotion
• Custom promotions lock in pricing, so any price changes for the dates are not updated if there is a custom promotion.
• Can only be created within 90 days
• The price to which the promotion is added is the minimum of:
  
  • The median price from the past 60 days

• • The highest booked price in the past 12 months
• One night’s price must not be higher than the Host's highest booked price from the last year
• If the chosen dates are ineligible for the Custom Promotion, the Host will get the error message "Unavailable Price"
• Promotions and other discounts (Length of Stay, Last Minute) will not apply to weekly/monthly custom prices
• The listing must not be a hotel
• Users must not be in Hungary or China
• This promotion will not be applied if the Host has regular, weekly, or monthly discounts in the listing
• For the Host's visibility when adding a promotion, if a Host enters the custom promotion creation flow, the calendar will only show them eligible dates up to 90 days.

Note: If a Host doesn’t meet the requirements for a custom promotion, they won’t be able to see the button to add such a promotion, even if they have set it in the past.

For more information, see the Airbnb Help Centre articles.

• When custom promotions aren’t available for listings
• Why custom promotions aren't available for some dates