Getting Started

Core Concepts

Channel Management

Integrations

Messaging

Overview

Communication History

OwnerRez APIs

Payment Processing

Property Management

Reporting

Websites

Updates & Archives

Email Blast September 5, 2024 - Update to Children Allowed Rule

Subject

Important Update to Children Allowed Rule in OwnerRez

Body

Hi [first name]!

We’re writing to inform you of a change to the "Children Allowed” rule in OwnerRez.

Previously, we had two conflicting settings:

  • On the Property Rules page, the “Max Children” setting could be set to “as many as you want.”
  • On the Amenities page, the “Children Allowed” suitability setting might have been set to “No.”

In these cases, if the Property Rules setting was left at the default, but the “Children Allowed” setting was set to “No,” this created a conflict.

That's why we are sending you this email - one or more of your properties had conflicting settings.

To simplify things, we’ve removed the separate “Children Allowed” suitability setting and combined it with the Property Rules page. If there was no conflict between the two settings (both said allowed or both said not allowed), no data was changed. However, if there was a conflict and it appeared to be a result of a default setting, we’ve set the property to “Children Not Allowed.”

We recommend reviewing your settings to ensure they reflect your preferences, especially if your intent was to allow children. As always, if you have any questions, feel free to respond to this email, and our support team will get back to you as soon as possible.

This email is regarding the following accounts/properties:

[list of properties]