Notifications (f.k.a. My Alerts) are alerts (via email or push) that the system sends to you. Also, If you have Staff under Team Access, they can also be allowed to receive notifications for your account. Guests do not get these notifications.
Notifications are located in your Profile dropdown menu (top right corner). You can have access to more than one account, and the Notifications you wish to receive are tied to them, not the account.
As of June 2024, Notifications can be received via browser push notifications. On mobile, this is supported using the OwnerRez PWA (progressive web app).
Notifications
Navigate to My Profile > Notifications.
The Notifications page features rounded On-Off toggle buttons. The Preview column allows you to preview both Email and Push notifications.
Navigate to Profile > Notifications > the Subscriptions tab to preview both Email and Push Notifications and enable, disable, and preview individual Notifications.
When possible, notifications sent to users will include property names.
Blog Post Notifications
You can also configure your OwnerRez Blog Post notifications directly in the in-app Notifications section. All OwnerRez users will receive new Blog Post email notifications by default for Internal News, Partnerships, Product Updates, and Surveys.
You will continue to receive important in-app announcements. Still, we want to make sure you're in the know about all the latest OwnerRez features, enhancements, and partnerships, which are regularly covered in our Product Updates, Partnerships, Webinars, and Internal News blog posts. Also, if they're configured to receive notifications, these new Blog Post email notifications also apply to Team Access members.
While suddenly receiving these new OwnerRez email notifications may seem overwhelming initially, we encourage everyone to keep those email notifications turned on for at least a month or so to get accustomed to the number and type of OwnerRez Blog Post notifications coming your way via email.
Want to customize your Notifications? Navigate to your Profile dropdown menu > Notifications, and you can configure all your OwnerRez notifications as either email, push notifications, or a combination of both. The choice is up to you and depends on what works best for your workflow!
Team Notifications
Users can get to their Team Access area by selecting Team Access on the left navigation menu.
Account users can "allow" Staff Team members to receive Notifications at the time of invitation.
Or modify existing Staff Team members to "allow" them to receive Notifications by editing that Staff member's team access permissions.
Account users can turn on Staff Team member notifications for individual Staff Team members but cannot customize which notifications are sent; only Staff Team members themselves can customize their Notifications.
NOTE: If the user is a Portal user and only a Portal user, they will not have Notifications in their Profile menu, as Notifications do not pertain to them as a Portal user.
Multiple Accounts
Users with access to multiple accounts can select which account they want to use when adjusting the Notifications settings. Below, Notifications defaults to the account you own or the first account you had access to. To switch to another account, click/tap the drop-down and select the other account - in this example, Acme Vacations.