Internal Update November 11, 2022

Updates

• Update base pricing on OR join page to $40
• Add "Trademark" link to bottom footer, right of Privacy, linking to site page
• Add change history button for rooms
• Add change history button for cards 
• Add change history button for fees
• Enhance DP history for staff
  • Shows agreement history if there are agreements prior to the latest one. Also shows the invoice link (if any):
  • Show history even if damage protection is disabled
  • Show if DP is disabled or if it's a legacy user with no agreement yet
• Allow merging SA away to a closed user
• Add Manual Review dashboard and reduce auto lock
  • Dashboard is here: https://app.ownerrez.com/admin/manualreviewusers and shows all users that are locked or have manual review requested but not yet completed. 
  • We've removed the auto lock on Scamalytics and restricted the criteria for Airbnb auto locks, so they should happen less often. Manual review requests will still come through.
  • Staff should check the review dashboard at least once daily to see if people need to be locked or unlocked.
    • We'll get fewer folks auto-locked now, so if somebody looks spammy, lock them and ask for ID verification.
    • Conversely, if somebody is clearly a real person (account info looks like a real user, has company name, website matching, we've talked to on the phone, no duplicate or weird properties, etc.), don't require ID, just unlock and verify noting that the account was manually reviewed and looks real.
• Harden up lock logging
• Handle False positives on new lambda-based hydra alarm
• Handle bad requests on Fast more optimistically
• Lock booking for update before attempting transactions