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Action Required: Update Your Bambora Integration by June 1st!
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Hi [first name],
We’re reaching out because you’re currently using the old Bambora integration method in OwnerRez, which is being deprecated. To ensure uninterrupted payment processing, you’ll need to update your integration to the new method by June 1st, 2025.
This change requires a quick update inside your Bambora account to retrieve a new API access passcode. Unfortunately, we’re unable to make this update on your behalf.
How to update:
We’ve outlined the steps in our support guide here:
👉 Setup & Connecting Bambora
You'll also want to take a look at Bambora's support doc:
👉 How do I find or update my API access passcode?
The transition is simple and uses the same payment method in OwnerRez—just with updated credentials from your Bambora account.
If you do not update by June 1st, your existing Bambora connection will stop working and guests will no longer be able to make payments through your site or booking channels.
We’ll send a reminder again on May 15, but we recommend getting this completed as soon as possible.
If you have any questions or run into issues, our team is here to help—just reply to this email or reach out to help@ownerrez.com.
Thanks for your attention to this update,
The OwnerRez Team