Not all OwnerRez users are located in the United States, nor are their properties or guests who book with them! So, to have the Country dropdown better reflect the needs of the user and/or their guests, we've added a setting to be able to adjust that. This Culture setting will help those needing their country setting to not default to the United States.
Culture Settings
You can change the default currency and date format settings to display your preferred language, currency, and date format settings by navigating to Settings > Branding & Legal > Culture.You can set your Default Country, which will change the default country used in the OwnerRez dropdown lists. OwnerRez initially defaulted it based on certain factors from your existing account, but you can tweak it if necessary.
Users also have the option to change their account Culture settings from English only to eleven languages, including Spanish, French, Dutch, German, Portuguese, Italian, Greek, Danish, Finnish, Swedish, or English. By selecting your default language in your Culture settings, you can change the default language of your guest-facing Review, Travel Insurance, and Global Landing Page guest forms to the language most used in your daily business operations with guests.
When users add new guests to their account, we now reflect the default country setting, for the international-friendly phone number input, and place that country at the top of the country dropdown list. Here is a user-facing form (i.e., in-app) with Italy set as the default country under Culture settings.
These default country settings have been added to the various in-app areas (i.e., where phones/addresses are entered) and all guest-facing forms.
Finally, if a Team Access user upgrades their account to a regular OwnerRez user and hasn't yet configured their language within their Culture settings, the default language will be determined by their Country.
Property Preferences
The Property Preferences section allows you to determine whether you want your Public Property Name or an Internal Name to be used in Templates or Guest Forms.
Per Property Culture
Per property culture is currently in beta. If enabled, all guest-facing elements (emails, widgets, hosted websites, etc.) will honor the property culture, and currency will be tracked on bookings. Reports, rates, and owner statements will continue to display the account culture!
Do you own a property where your guests primarily speak a non-English language? By checking the Per Property Culture? checkbox, you can then configure individual properties to override your account culture.
Then, you can navigate to the specific Property > Change > General Info > and from the Culture dropdown menu select the desired Culture and Currency.
If you check the Per Property Culture? checkbox, you'll have to configure any specific Property Cultures that differ from your account culture to your desired culture.
Widget Culture and Translation
Are your international guests non-English speakers? You can also make changes to your hosted website widgets to be displayed in languages other than English.
See the How Can I Make Culture and Translations Changes to My Widget? section of the Widgets Common Issues & Questions support article.