Feature Requests

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Has anyone looked into these for the sole purpose of GVR integration and not fully abandoning OR? I would pay a minimum subscription just to have it as you pointed out- it is definitely affecting bottom lines for direct bookings.  

Why is OwnerRez needing to have ongoing discussions with Google about this over a period of several months while other inferior channel managers have long ago gotten their host customers connected with Google Vacation Rentals?

How much talking about this is necessary over all this time, and why have the other channel managers been able to connect without all the talking?

Not quite sure how this is not complete yet. GVR will be a major source of income for many, just as their flight program took off. It'd be best to get your clients into GVR as fast as possible to help us grow our income streams further. Google seems to provide a pretty comprehensive integration manual. Any ETA from the OR Team? 

If you have fewer than 5,000 properties, we strongly recommend working with one of the connectivity providers listed below to get your properties shown on Google.

• Adchieve
• Avaibook
• Avantio
• Beds24
• Bluetent
• BookingPal
• Eviivo
• FantasticStay
• Feondi
• Futurestay
• Homerez
• Kigo
• Kross Booking
• Lodgify
• Octorate
• NextPax
• Rentals United
• Reservit
• Stays.net
• Uplisting
• VRBookings

If you're already working with a connectivity partner that's not listed above, encourage them to follow the steps outlined in this guide. If you'd like to become a connectivity partner with Google, or if you think direct integration is the right path for you, follow the same steps to get started.

It would be awesome if we had a way to markup your travel insurance charged to guests. If there was a setting that allowed us to mark up the travel insurance and collect the difference that would be one more way for us to make a bit of money as hosts. Maybe the options to mark it up by percentages up to 10% or something similar.

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the helpful detail for those who complete making a booking. :) 

Correct!

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the helpful detail for those who complete making a booking. :) 

you can create a custom field type "booking" and it will be shown on check out. Here is mine:

*SUPER* helpful workaround for completed bookings at least. Thank you so much, @BlueMtnCabins!

This is not for complete bookings. This is for going forward new bookings. They fill the field in when they are going to the RA. Or you can also fill in yourself after the fact 

you can create a custom field type "booking" and it will be shown on check out. Here is mine:

*SUPER* helpful workaround for completed bookings at least. Thank you so much, @BlueMtnCabins!

Yes, that makes sense.  Not sure exactly how soon, but it's accepted.

Thank you!

Yes, that makes sense.  Not sure exactly how soon, but it's accepted.

Curious if you were able to find another way to list on Google Vacation Rentals while maintaining OR as your PM system.  We are in the same boat as we have multiple properties and we are being searched and found on Google now.  

was this status changed to Planned recently?  

This would avoid me so many unnecessary crises.

Hello! If you're up for it, try this CSS to get the layout you desire:

.property-result-list.property-result-tiles {
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)) !important
}

Otherwise, we'll look to make auto-fitting standard in the coming weeks!

YESSSS! That did it! Thank you so much!

Hello! If you're up for it, try this CSS to get the layout you desire:

.property-result-list.property-result-tiles {
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)) !important
}

Otherwise, we'll look to make auto-fitting standard in the coming weeks!

Yes I really would like this feather turned on.   If the booking occurs on a (day of the week) 

also would be aweosme for if booking occurs during a month and day (for festival activities) would be great too so I don’t have to send manual emails.   

please please. 

I love that OR reminds guests to buy insurance after signing that RA. Great feature. But I had already 2 guests call me asking why are they being forced to buy insurance. The way the splash screen looks makes them think that insurance is mandatory. 

Maybe add something like  "No, I will take my chance and I do not want to protect my trip" below the current message so that screen is dismissable by clicking on some "No " button. Just a suggestion. 

If there was an SMS Bounce Trigger, we could create this:

IF an outbound SMS bounces THEN we Send out an Email and Platform message letting the guest know that they will be receiving important notifications by SMS, so they need to update their information.

Should be a pretty simple trigger to add (since the system already emails us based on an SMS bounce) and it would help push all guests toward SMS integration and cell phone inputting instead of office or home numbers, etc.

Thanks for listening!

Ben

I would be nice to have this automated within OR so that the guest can simply do the paperwork.

It would be very helpful to keep track of each owner's balance and display it on the owner's statement. All of the information to calculate this number is already readily available inside of Owner Rez. We currently display a breakdown outside of Owner Rez, but all of the information comes from the payout section and the statement section. For a particular month, it consists of their beginning balance, statement proceeds, disbursements, and ending balance. Thanks.

Possible to add another system alert message that would simply have the Guest name and Billing info entered - BEFORE a charge is run?

Chuck

Hey Ken. We are growing rapidly, and we just want to ensure some data integrity as we start utilizing the CRM functions of OR. For example, for property custom field "PXWASHERDRYER" it would be helpful if the user could select from "Stacked, Separates, or Coin". Another example could be "PXHVACFILTER" include a list of the various filter sizes - thus avoiding one user entering 16x20, and another entering 20x16. Make sense?

The availability/search widget on the home page drives me! I only have 2 properties so if i "tile" it,  im stuck with 1 on the left,  1 in the middle and nothing on the right. I wish to space them apart or center them together as one, so my page has a more uniformed look.  I have to "list" them instead, which i think needs to be more customizable as well, to show less details and maybe shrink in size or something. I just hate that the only way to display my properties on my main page is restricted to only 2 options that aren't very attractive as is for someone with only 2 properties or to just show none at all!

Can you describe in more detail what you're after, and how you'd use it?  Are you imaging just a dropdown with predefined entries to select from?

We are attempting to use OR as a CRM it would be really helpful to create custom pick lists. 

The system is not designed for you to delete this data, it's intended to preserve it.  So, no, we don't want to streamline this.

Hello! You are correct, it's not supported via API. If others have it, they are using a screen scrape technique which is not ideal for many reasons, including being unreliable. We'll certainly support it if/when Airbnb adds it to their API.

Hello,

I just tested a widget for direct bookings as I'm slowing getting into the features OwnerRez offers.  I noticed during my "test" my contact info was saved in the database.  So I was in inquiries where I attempted to delete my two test inquiries.  I was prompted with a message that to delete my inquiry I had to delete my quote first so I clicked the link to do so.  Then I went to CRM where my contact info was in there twice from my inquiries.  I selected the rows to delete my contact info...but it prompted me that I had to delete my inquiry first.  Earlier I had only deleted the quote, I guess.  Just seems tedious to have to delete something 3 times.  Maybe this is a good safeguard to users managing multiple properties where I'm just self managing a few.

Thanks,

Kati

I think it would be very handy to see guests' ratings into OwnerRez so we can check before accepting bookings without the trouble to go back and forth to Airbnb user profile.

I've read that OwnerRez hasn't implemented this feature because API did not allow it, but I've actually seen this feature in other competitors like Hospitable.

Thank you

Dori,

For this particular case, you could leave the card mode as automatic and let the missing card emails go out for property B. Or, you could leave the card mode automatic, but turn off the missing card error and provide your own friendly emails via trigger for property B.

I'm not sure what you've heard, but your description is not accurate.  The OwnerRez API does indeed support two-way syncing.

We already have an integration with Duve:

https://www.ownerrez.com/support/articles/duve

We've had discussions with Breezeway, but last time we talked, integrating with OwnerRez wasn't a priority for them.  And it's not a priority for us that would justify the resources for us to write to their API, as we already have integrations with several other companies that provide the same services that Breezeway does, so this wouldn't really add new capabilities for our clients.

https://www.ownerrez.com/support/articles/dynamic-pricing-overview

We'd be glad to talk to any companies that would be interested in integrating with us - we have more joining all the time!