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Do you mean the email I send them or the actual agreement?
(Posted May 31, 2023 4:57 PM)
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May 31, 2023 4:57 PM |
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I was able to set up check out instructions the day the update was released, through the app. Don't think it's affected by the api connection.
(Posted May 21, 2023 9:51 AM)
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May 21, 2023 9:51 AM |
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Yes so I was just looking at that, trying to add a promotion on Airbnb and i couldn't find a way. This is a major bummer. Will hurt if we can't compete with other listings this way.
(Posted May 17, 2023 2:42 PM)
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May 17, 2023 2:42 PM |
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Yes this is an old post. I've since made changes that helped a lot. But i think they'll pay attention or not. No matter what the wording!!!
(Posted May 16, 2023 2:09 AM)
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May 16, 2023 2:09 AM |
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I have guests fill out all that info on my legal agreement. Add custom fields then go to legal agreement and insert them. Preview it to make sure it's right. Easy enough. Just set up the custom field…
(Posted May 9, 2023 11:41 AM)
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May 9, 2023 11:41 AM |
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Got it!!
(Posted Apr 4, 2023 6:54 PM)
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Apr 4, 2023 6:54 PM |
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Wait... where? I don't see the report it says to look for when I go to where it says go... :-/
(Posted Apr 4, 2023 6:54 PM)
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Apr 4, 2023 6:54 PM |
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Thank you!
Why didnt I think of that!? Lol
(Posted Apr 4, 2023 6:51 PM)
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Apr 4, 2023 6:51 PM |
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I have manual locks enabled for 1 of my properties. I need to create a report that will show me which ones I haven't set a code for. Some days I get 5+ bookings come through and I might miss enteri…
(Posted Apr 3, 2023 5:39 PM)
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Apr 3, 2023 5:39 PM |
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Thank you!
(Posted Mar 6, 2023 11:12 AM)
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Mar 6, 2023 11:12 AM |
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And now its 5 hours to check in. Not sure what to do about this one! Any help??
No refund due but only 50 collected and card no good. Do i cancel? She never has opened the first email sent to h…
(Posted Mar 6, 2023 10:39 AM)
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Mar 6, 2023 10:39 AM |
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I believe they don't deposit until after the Guest checks in, similar to airbnb. Maybe that is why?
(Posted Mar 5, 2023 11:15 PM)
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Mar 5, 2023 11:15 PM |
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A guest booked in December for arrival tmw. At the time of, only paid $50. Today when the scheduled payment tried to process it says DECLINED. "Blocked, first used - transaction from new cardholder, …
(Posted Mar 5, 2023 9:35 PM)
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Mar 5, 2023 9:35 PM |
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I have a 100% 14 days / 50% 7 days / no refund policy. I make guests pay $50 at time of booking. Today is Wednesday and the Guest is set to arrive Friday (2 days) and just emailed me needing to cance…
(Posted Mar 1, 2023 10:30 AM)
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Mar 1, 2023 10:30 AM |
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Ok i do have a question. Where and how will this show to the Guest? Currently i just have a custom field with all the arrival info, including the code, that sends out before they arrive, and its pret…
(Posted Jan 5, 2023 10:46 AM)
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Jan 5, 2023 10:46 AM |
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Yes that is correct, 20 codes that work all the time. And ok.. I haven't every played with that section of the software really. Will it remind me to do that each time? ...I guess Ill just go explor…
(Posted Jan 5, 2023 10:39 AM)
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Jan 5, 2023 10:39 AM |
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I have a new door lock that supports 20 codes. I want to set them all and then alternate through them to the guests as they arrive. Currently, with my lock I have 1 code set and every guest gets the …
(Posted Dec 31, 2022 1:20 PM)
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Dec 31, 2022 1:20 PM |
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I have my rates set to $100 weekday and $115 weekends. I have a 5% increase set for airbnb. On airbnb my rates show as $95 weekday and $121 weekends. That's less for weekdays, which don't make sens…
(Posted Dec 4, 2022 9:27 PM)
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Dec 4, 2022 9:27 PM |
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So what exactly is your question or concern here? Sorry if I just didn't understand. The price and fees battle is a struggle for every host. Figuring out the best way to appeal to the customer and ma…
(Posted Nov 18, 2022 1:41 PM)
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Nov 18, 2022 1:41 PM |
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So I would like to collect $50 at time of booking and the remaining balance 1 day before check in. But make the $50 nonrefundable.
I can either: charge them a cancelation fee of $50 or use a no …
(Posted Nov 5, 2022 1:48 PM)
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Nov 5, 2022 1:48 PM |
