Leaving Hostaway because of their booking fee?

"How did you hear about us field"

Status: Requested 7 Votes
Michele W
Apr 12, 2022 4:28 PM
Joined Sep, 2018 48 posts

Feature Request: Customizable source/Referral tracking, "How did you hear about us", that is a drop down list as part of a an inquiry. Knowing how a person was directed to your site and fills out an inquiry for a quote is VERY valuable information for a rental owner. It helps track advertising dollars. When I have asked about this in the past, I was told Google Analytics should be used for this. Raise your hand if you think Google Analytics is easy. As all of you know Google Analytics is not user friendly, its made for programers, not vacation rental owners. How easy would it be to just put a drop down list of customizable "How did you hear about us" field on the inquiry page. This is a very common field on almost all websites, except Ownerez? Please consider this as an added feature, even if its a paid one. There would also need to be some sort of reporting feature to aggregate the information. Thanks, Ownerez' biggest fan!!! 

BlueMtnCabins
Apr 12, 2022 4:31 PM
Joined Jun, 2016 1133 posts

you can create a custom field type "booking" and it will be shown on check out. Here is mine:

Michele W
Apr 12, 2022 4:49 PM
Joined Sep, 2018 48 posts

That works for "checkouts" but not for inquiry/quotes. I like that though, at least for the ones that book, you would get the information. Would prefer that to be on the inquiry page though. Thanks for the tip! 

Miles T
May 10, 2022 5:34 PM
Joined May, 2022 19 posts

Have you figured out a solution to this yet?

Michele W
May 10, 2022 6:28 PM
Joined Sep, 2018 48 posts

I have not. Hoping those badass programers at OR hop on this sooner rather than later. 

Miles T
May 10, 2022 6:42 PM
Joined May, 2022 19 posts

I could potentially help you with this as I am a programmer. Does this need to be done by ownerrez for you do find where your traffic is coming from?

Alece
Aug 22, 2022 1:06 PM
Joined Jan, 2020 184 posts

you can create a custom field type "booking" and it will be shown on check out. Here is mine:

*SUPER* helpful workaround for completed bookings at least. Thank you so much, @BlueMtnCabins!

BlueMtnCabins
Aug 22, 2022 1:20 PM
Joined Jun, 2016 1133 posts

you can create a custom field type "booking" and it will be shown on check out. Here is mine:

*SUPER* helpful workaround for completed bookings at least. Thank you so much, @BlueMtnCabins!

by Alece – Aug 22, 2022 5:06 PM (UTC)

This is not for complete bookings. This is for going forward new bookings. They fill the field in when they are going to the RA. Or you can also fill in yourself after the fact 

Alece
Aug 22, 2022 1:25 PM
Joined Jan, 2020 184 posts

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the helpful detail for those who complete making a booking. :) 

BlueMtnCabins
Aug 22, 2022 1:27 PM
Joined Jun, 2016 1133 posts

Right. I meant bookings that make it all the way to completion. The original post was hoping to also capture for inquiries/quotes generated -- this doesn't allow for that, but it does capture the helpful detail for those who complete making a booking. :) 

by Alece – Aug 22, 2022 5:25 PM (UTC)

Correct!