|
Inbox I’m sent to on my iPhone from an email link has no links to the guest’s bookings and no templates. This requires me to take extra steps to get to the guest Conversation page in order to use tem…
(Posted Feb 23, 2025 2:07 PM)
|
Feb 23, 2025 2:07 PM |
|
Great Shawn, thanks!
(Posted Feb 13, 2025 6:51 PM)
|
Feb 13, 2025 6:51 PM |
|
Just like you now have a link to the booking of a text or channel chat, there needs to be links to the channel inquiry and quote.
Without these, I to click around on other OwnerRez pages to find…
(Posted Feb 13, 2025 6:36 PM)
|
Feb 13, 2025 6:36 PM |
|
Yes, thanks for adding it!
(Posted Feb 12, 2025 12:11 AM)
|
Feb 12, 2025 12:11 AM |
|
When I'm reading or writing in a conversation with a guest, I will often need to click on the link to their booking, quote or inquiry. The unified box doesn't have this. It has a link to the transact…
(Posted Feb 8, 2025 10:19 PM)
|
Feb 8, 2025 10:19 PM |
|
Hi Steven, where and how is this new form showing for guests?
To view it myself, I sent myself a quote and then followed the link, and I got the attached older form. I also went to book via my we…
(Posted Feb 3, 2025 4:18 PM)
|
Feb 3, 2025 4:18 PM |
|
🙏
(Posted Jan 28, 2025 3:31 PM)
|
Jan 28, 2025 3:31 PM |
|
Hey Paul, I think of the unified box as a CRM if that means, which I have understood it mean, from where all communications with guests are contained and managed.
Hours from now sounds pretty swe…
(Posted Jan 28, 2025 3:11 PM)
|
Jan 28, 2025 3:11 PM |
|
Hi Chris,
When will OwnerRez's CRM come out of beta?
(Posted Jan 28, 2025 12:51 PM)
|
Jan 28, 2025 12:51 PM |
|
When will OwnerRez's CRM come out of beta?
(Posted Jan 26, 2025 1:27 PM)
|
Jan 26, 2025 1:27 PM |
|
Unfortunately, the quote triggers you've got are not what's needed.
- Sending a text or email immediately upon a quote being sent is simply pestering the potential guest.
They just got a message…
(Posted Dec 5, 2024 10:55 PM)
|
Dec 5, 2024 10:55 PM |
|
What is the status of this as of November 18, 2024?
OR has this tagged as planned. Is it still planned, if so, for when?
Or is integration via Zapier the way that OR has decided to resolve th…
(Posted Nov 18, 2024 2:02 PM)
|
Nov 18, 2024 2:02 PM |
|
There are certain important pages that OR needs to fix its menus of the Booking Area in order to have made available with one click instead of having to click around on other pages searching for.
…
(Posted Nov 18, 2024 1:55 PM)
|
Nov 18, 2024 1:55 PM |
|
I'm not seeing that there's any condition of a quote or inquiry that makes sense for a trigger to be made for, such as the quote not made into a booking. So I don't see how anything can be done with …
(Posted Nov 7, 2024 11:53 PM)
|
Nov 7, 2024 11:53 PM |
|
Problem with that article is this sentence they stuck in, and which guests have come back at me with:
"You’re not obliged to sign anything."
Yes, actually they are obligated if they want to s…
(Posted Oct 11, 2024 4:46 PM)
|
Oct 11, 2024 4:46 PM |
|
I would say that 7/8s of my guests who book through Airbnb don't respond to the triggered channel message with the Rental Agreement link sent immediately to them when they book. This requires me to m…
(Posted Oct 10, 2024 2:17 PM)
|
Oct 10, 2024 2:17 PM |
|
I just had a guest via Airbnb inquire if one of my units would accommodate their super-sensitivity to noise, so I looked them up and read their reviews and reviews of them, and found a number of nega…
(Posted Sep 30, 2024 11:43 PM)
|
Sep 30, 2024 11:43 PM |
|
Hi Ben, who is supposed to be my rep?
I’ve only had support interactions first with Chris and Paul, then with Ken, and this year a number of different support people.
(Posted Sep 20, 2024 12:15 AM)
|
Sep 20, 2024 12:15 AM |
|
Thank you very much for the clarification, Paul.
(Posted Sep 17, 2024 1:46 PM)
|
Sep 17, 2024 1:46 PM |
|
What front end has OR built out beautifully this year? It’s just the same as it’s always been.
What is the status of the revamped communication dashboard that OR has said it’s been working on for…
(Posted Sep 17, 2024 1:09 PM)
|
Sep 17, 2024 1:09 PM |
