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Currently our only option to prevent eating credit card processing fees due to this law are to turn off automatic payments for bookings as far as I can tell, and then manually run the payment 24 hour…
(Posted Mar 6, 2025 12:31 PM)
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Mar 6, 2025 12:31 PM |
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https://uc.orez.io/w/files/e06737cdfa46444f85e49b13710fe49a
In the chat window I should easily be able to see basic booking info. The property especially, and dates of stay. It takes too m…
(Posted Aug 5, 2024 2:28 PM)
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Aug 5, 2024 2:28 PM |
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I'd like to get an alert when a legal agreement is signed with a link to the booking to easily facilitate checking guest names against their uploaded Photo IDs in my custom fields - which occurs once…
(Posted Jan 7, 2024 6:51 PM)
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Jan 7, 2024 6:51 PM |
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Well, that's cool. Do you know how to set this up on VRBO?
(Posted Sep 29, 2023 8:48 PM)
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Sep 29, 2023 8:48 PM |
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Could you allow or implement a toggle to search for dollar amounts in transactions from the search field? This may just be a "me" problem but it would help so much with some of my reconciliation book…
(Posted May 8, 2023 4:47 PM)
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May 8, 2023 4:47 PM |
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Good news, Ken. Thanks. It certainly would save a lot of us a lot of time I think.
When it is implemented if possible please allow us to include our branding in the reports.
Even better wou…
(Posted Mar 11, 2023 9:41 PM)
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Mar 11, 2023 9:41 PM |
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Hi Ken,
Any update on a roadmap for this? A report where we could select the headers we'd like included?
(Posted Mar 3, 2023 12:36 PM)
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Mar 3, 2023 12:36 PM |
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Please allow my owners/clients to set up their own payment processing systems under https://app.ownerrez.com/paymentmethods
This would allow their payment processing to integrate directly into th…
(Posted Mar 2, 2023 8:19 PM)
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Mar 2, 2023 8:19 PM |
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I have at least a handful of bookings that came in same day, some for only one night, and that have already checked in affected by this and I wasn't made aware of the problem until now. As far as I'm…
(Posted Sep 16, 2022 10:38 AM)
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Sep 16, 2022 10:38 AM |
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For the export to be useful to send to my cleaners to audit our reviews the check-in date of the stay of the reviewer needs to be visible so they can know who cleaned that day.
(Posted Sep 15, 2022 12:11 PM)
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Sep 15, 2022 12:11 PM |
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It would be helpful for me if I could give my cleaners with portal access access to reviews posted for the properties they clean.
(Posted Sep 15, 2022 12:06 PM)
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Sep 15, 2022 12:06 PM |
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was this status changed to Planned recently?
This would avoid me so many unnecessary crises.
(Posted Aug 18, 2022 7:03 PM)
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Aug 18, 2022 7:03 PM |
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Please allow us to generate daily reports of checkouts and a trigger to send them to who needs them.
Ideally I'd send one at the beginning of the week with the following week's checkouts and a d…
(Posted Jul 18, 2022 4:07 PM)
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Jul 18, 2022 4:07 PM |
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https://support.google.com/hotelprices/answer/11946834 https://support.google.com/hotelprices/answer/11946834
There are channel managers such as OR already doing this for their users by bun…
(Posted Jul 18, 2022 4:03 PM)
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Jul 18, 2022 4:03 PM |
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email goes to vrbo renter's blind disguised email and ends up in vrbo portal, has nothing to do with spam . Maybe see what available features already do what you need them to do b4 asking for thge ne…
(Posted Mar 30, 2022 5:54 PM)
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Mar 30, 2022 5:54 PM |
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sorry, I edited my message above to add a few more questions you probably didn't see before replying.
You're saying to record a refund in the booking, correct?
In the Line Item Detail Report I gene…
(Posted Sep 6, 2021 10:25 PM)
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Sep 6, 2021 10:25 PM |
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That makes sense. I'll need to do that manually though?
And you're saying to record a refund in the booking, correct?
In the Line Item Detail Report I generally use for this after I record the refu…
(Posted Sep 6, 2021 1:30 PM)
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Sep 6, 2021 1:30 PM |
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I submit an invoice monthly to my clients for my commission. Last month I had a number of canceled bookings, some which were partially refunded and others that were not refunded at all. I'm entitled …
(Posted Sep 2, 2021 2:34 PM)
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Sep 2, 2021 2:34 PM |
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A report that would compile statistics on where my guests are traveling from is what I'm hoping for.
Thanks, Ken.
(Posted Jun 22, 2021 10:51 PM)
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Jun 22, 2021 10:51 PM |
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Where are my guests from? It'd be really great to know where my guests are originating from.
(Posted Jun 22, 2021 7:52 PM)
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Jun 22, 2021 7:52 PM |
