Leaving Hostaway because of their booking fee?

Markup Travel Insurance

Status: Closed 2 Votes
High Mountain PM
Aug 22, 2022 9:09 PM
Joined Aug, 2022 6 posts

It would be awesome if we had a way to markup your travel insurance charged to guests. If there was a setting that allowed us to mark up the travel insurance and collect the difference that would be one more way for us to make a bit of money as hosts. Maybe the options to mark it up by percentages up to 10% or something similar.

Rex C
Aug 22, 2022 9:45 PM
OR Team Member Joined Aug, 2021 53 posts

Travel Insurance is sold and billed separately through RentalGuardian directly. OwnerRez has no control over the pricing or handling of the funds for that separate transaction.

CWV
Aug 30, 2022 9:58 PM
Joined Nov, 2019 61 posts

@High Mountain PM - sign up for a PM account with Rental Guardian.  They will give you a site for guests to book there or you can add a link to purchase at the time of booking.  Our branded site Rental Guardian set up: https://coastalwaves.rentalguardian.com/.  By selling it yourself you get to keep a good chunk of it as commission, 30% I think. You have to turn off the Travel insurance option during the reservation portion and enter your own verbiage and link.   Be forewarned....since it will not get added to the reservation in the charges or transactions it is a pain to keep up who purchased it and who did not.  I did it this way for a year then gave up managing this when we went from 20 to 40 properties.  But I do still ask guests to purchase travel insurance through us directly with the reservation confirmation and a few other email triggers with this verbaige

"  If you have not added Travel protection to your reservation, we highly suggest doing so at this time. We offer 2 levels of coverage. The first and the one we recommend is Play Travel Protection CFAR, Cancel for Any Reason, policy (10.8% of rental cost), and the second is the standard Play Travel Protection Policy (7% of rental cost)..."

Weigh if the extra $ vs time is worth it for you.