Alece

Joined January 2020
214 posts
Topic

General Help and Questions » Channel Bridge not recognizing VRBO bookings

I just tried running Channel Bridge for Vrbo reviews and got an error message as well: https://uc.orez.io/w/files/da4e274fdfc8450492abfcd0ef431ee5

(Posted 4 days ago)

General Help and Questions » Create a trigger to send a message after a cancellation

As far as I'm aware, there's only the option to have a template message send immediately upon cancellation... not X number of days after. That would be hugely helpful!

(Posted 6 days ago)

Feature Requests » Need for Accurate Sales Tax Report for Prorated Taxes

@DolphinV -- Thank you! I posted a similar feature request  over a year ago (https://www.ownerrez.com/forums/requests/tax-reports-show-in-period-taxable-charges-tax-amounts#73547) . OR closed it as a…

(Posted Feb 20, 2025 11:40 AM)

Blog » September Product Update - New Sign In With Google, Airbnb Review Tags, Lynnbrook Guest ID, Design Updates, and more!

Lynnbrook Group user here. Just a heads up that "Access to Lynnbrook Group's Guest ID program is automatic, so there is no need to activate anything." is incorrect as noted above (/blog/september-pr…

(Posted Feb 18, 2025 9:54 AM)

Feature Requests » Websites: Add a Cancellation Policy

I'm building a Wordpress website to take things to the next level from my current OR hosted site. It is *shocking* to me that as of right now there is no way to display the cancellation policy on eac…

(Posted Feb 14, 2025 2:14 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

It would be helpful for the transactional SMS checkbox to be pre-checked and for us to have access to modify the copy that's visible to guests in that section. The way it's worded now is not very inv…

(Posted Feb 13, 2025 9:53 AM)

Feature Requests » Add the dynamic photo layout for non-OR-hosted websites

Please offer the dynamic photo layout via WP plugin or widgets to match the look you've been offering on hosted sites since December 2023 (https://www.ownerrez.com/blog/multi-property-hosted-website…

(Posted Feb 12, 2025 6:53 PM)

Feature Requests » Websites: Add a House Rules field

I'm building a Wordpress website to take things to the next level from my current OR hosted site. I'd like to display House Rules as their own segment on each of my property pages. To my knowledge, t…

(Posted Feb 12, 2025 6:44 PM)

Feature Requests » Provide the same features and updates in the WP Plugin as you do for the Hosted Website

I would love to see the more modern/updated photo display available via WP plugin or widgets!

(Posted Feb 12, 2025 2:36 PM)

Feature Requests » Add Safely to Damage Protection integration/settings

Expounding on this based on your recent blog post and  my comment here (/blog/january-product-update-unified-inbox-sms-messaging-opt-ins-property-snoozing-new-airbnb-host-accounts-initial-night-taxes…

(Posted Feb 12, 2025 12:32 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

I did so over a year ago:  https://www.ownerrez.com/forums/requests/add-safely-to-damage-protection-integrationsettings (https://www.ownerrez.com/forums/requests/add-safely-to-damage-protection-integ…

(Posted Feb 12, 2025 12:31 PM)

General Help and Questions » Review Widget?

Hey Jason! This support article walks you through how to set up a message to be triggered automatically after a direct-booking stay that includes a link inviting the guest to leave a review: https://…

(Posted Feb 12, 2025 11:38 AM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

Thank you for these great updates!  It would be very beneficial if the native Damage Protection options could be applied to more than just Rental Guardian. As mentioned above (https://www.ownerr…

(Posted Feb 12, 2025 11:35 AM)

Feature Requests » Ability to Like comments in the Forums

It would be super useful to be able to like comments here in the forums (vai a thumbs up or a heart). It is a helpful way for users to add their agreement/emphasis to a comment without having to add …

(Posted Feb 10, 2025 5:46 PM)

General Help and Questions » Channel Bridge not recognizing VRBO bookings

I am API integrated with Vrbo (don't have to use Channel Bridge), but my Booking Statement for January is showing blank -- no bookings -- even though we had Vrbo bookings. Something definitely seems …

(Posted Feb 5, 2025 12:55 PM)

Feature Requests » Public Booking Links: Add link to property

I’ve got that set up too — I just didn’t include it in my screenshot to focus eyes on what I was trying to highlight.  I understand a potential guest can link over to our main site and eventually…

(Posted Feb 3, 2025 3:00 PM)

General Help and Questions » Using the Wordpress Plugin

@Suzee -- I understand it shows in the long property description section if included there (as I have it now). For aesthetics and readability, it's far superior to be able to separate out this inform…

(Posted Jan 28, 2025 1:39 PM)

General Chat » Example Websites Having OwnerRez Integrated

@Suzee -- I understand it shows in the long property description section if included there (as I have it now). For aesthetics and readability, it's far superior to be able to separate out this inform…

(Posted Jan 28, 2025 1:39 PM)

Blog » October Product Update - PMv2 for New Users, Vrbo Listing Status, Automatic 5-Star Vrbo Reviews, and Unified Inbox Sneak Peek

Feels confusing/misleading to have a "copy to public booking link" on a quote if the true usage isn't to create a public link to that quote. The implication is that it would be copying everything in …

(Posted Jan 24, 2025 3:10 PM)

Feature Requests » Public Booking Links: Add link to property

The Public Booking Links (which can be created directly or via a Quote) show the property name and primary image -- but they don't currently include a link back to the property so the potential guest…

(Posted Jan 24, 2025 2:34 PM)