Leaving Hostaway because of their booking fee?

Alece

Joined January 2020
184 posts
Topic

Feature Requests » Schlage activity log history - for chargeback disputes

When I previously integrated my Schlage Locks via RemoteLock, I was able to pull a lock's access history to find a guest's usage for 30+ days post checkout. This made a significant difference in char…

(Posted Dec 17, 2024 4:03 PM)

Feature Requests » Include a dropdown to include deactivated properties when running historical reports

I second Jason on this!

(Posted Nov 18, 2024 10:30 AM)

Feature Requests » Year End Statement for PM

Thank you, Adria! In full disclosure, it feels very disheartening to hear that this has already been rolled out to new OR users and not to years-long paying users who have been providing helpful …

(Posted Nov 1, 2024 6:20 PM)

Feature Requests » Year End Statement for PM

Shawn — can you please add me to the beta?

(Posted Oct 31, 2024 8:41 PM)

Feature Requests » Door lock time automatically updates when booking is tagged

If you change the check-in time on the booking, it WILL update the check-in time in Schlage for their specific keypad code!

(Posted Sep 10, 2024 2:11 PM)

Feature Requests » Deposits suggestions

I'm baffled that there is no Detailed Deposit Report or an ability to export into a spreadsheet!

(Posted Sep 3, 2024 5:17 PM)

Feature Requests » Zapier: Push property name (not just property ID)

Hey David -- I've gotten Zapier to work, however the way OR has their integration with them structured it takes SO MANY ZAPS to complete. (Making it a costly endeavor on the Zapier side.) I wish thei…

(Posted Aug 29, 2024 9:48 AM)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

It handles single-lock properties just fine — it’s only when there are multiple locks at a property (front/back doors) where it gets clunky. I’m assuming yours that you’re referring to is a property …

(Posted Aug 23, 2024 3:58 PM)

Feature Requests » Payment Detail Report

As far as I understand it, you'd have to temporarily re-enable those disabled properties, run the desired reports, then disable the properties again. FAR less than ideal but should at least provide t…

(Posted Aug 20, 2024 6:36 PM)

General Help and Questions » Cancellation policy prominent at check out to prevent chargebacks - new requirements

@Beach House -- I agree that if the system could save this completed form for each guest, that would go a long way in demonstrating what was offered to the guest and the decision the guest clearly ma…

(Posted Jul 31, 2024 11:21 AM)

Feature Requests » Inquiry Form - without Calendar or Number of Guest

Thanks, Caleb! I definitely still want my discounts to be usable on my website. The field is just massively out of place when using this MacGyver method of creating a contact form for the site. Thank…

(Posted Jul 21, 2024 2:52 PM)

Feature Requests » Owner Statements - Show Total Rents MINUS Discounts

We'd like our Owner Statements to show Owners the complete breakdown of revenue: Amount brought in as Rent, Pet Fees collected, Damage Protection Fees collected etc. Right now, there is no way to sho…

(Posted Jul 18, 2024 4:44 PM)

Feature Requests » Inquiry Form - without Calendar or Number of Guest

@Caleb -- reviving Maartje's question... is there a way to remove the Discount Code Field when utilizing the Inquiry form as a general Contact Form??

(Posted Jul 18, 2024 2:02 PM)

Feature Requests » Flexibility in automated messaging through use of short codes

This is the primary reason I still pay for Hospitable -- their robust use of short codes and conditional triggers is unmatched! I'm able to drill down so far as to have my wording say "you" in messag…

(Posted Jul 11, 2024 2:05 PM)

Feature Requests » Photo organizing

I agree, Neil. The drag-and-drop is slow and glitchy, and not an efficient way to manage the ordering of this many photos!

(Posted May 17, 2024 11:47 AM)

Feature Requests » Fix Reports so that in-period Totals for Booking Summary & Booking Detailed reports MATCH!

There is a discrepancy between the total amounts shown in the Booking Summary and Booking Detail reports when selecting "any stay during period". I emailed OR support and rather than this be flagged …

(Posted May 16, 2024 12:13 PM)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

I recently dropped RemoteLock for the direct Schlage integration. It all works seamlessly and as expected... except for this one thing. When inserting the door code in message templates (using any of…

(Posted May 16, 2024 12:00 PM)

Feature Requests » New layout/Search Button

@Joel - Yes, however on Mobile it's become a multi-step process.

(Posted May 16, 2024 11:54 AM)

Feature Requests » New layout/Search Button

I agree with this 100%!

(Posted May 16, 2024 10:54 AM)

Blog » Integration With RedCarpet Host

Oh wonderful. Thank you, Bryan!

(Posted Apr 18, 2024 1:03 PM)