Using Review as Trigger for templates
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Status: Planned 48 Votes
Bri
4 days ago
OR Team Member Joined Mar, 2022 186 posts

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

by Alece – Mar 22, 2025 6:58 PM (UTC)

Hey, Alece!

We have plans to incorporate a "No Review" option with regard to reviews in trigger conditions. I think this will serve the purpose you're looking for.

Aaron C
4 days ago
Joined Sep, 2024 7 posts

Hurray! This is much needed. When do you expect it to hit production?

Bri
4 days ago
OR Team Member Joined Mar, 2022 186 posts

Not ETA I can provide at this time, but it was tasked this week and we look forward to seeing it roll into development very soon.