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Thanks for your feedback, Scott. All good points.
For the record, the two biggest use cases we wanted to support are these:
1) Follow up [x] days later with the guest to ask "hey, did you ha…
(Posted Dec 6, 2024 9:24 AM)
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Dec 6, 2024 9:24 AM |
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That feature request is now through development and in testing. Status update here (https://www.ownerrez.com/forums/go/76088) .
(Posted Nov 18, 2024 6:50 AM)
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Nov 18, 2024 6:50 AM |
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Hey everyone, quick update that this feature request has changed status to In Development, and actually the development is already over, and it's in testing as I write this. All reports will have a …
(Posted Nov 18, 2024 6:46 AM)
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Nov 18, 2024 6:46 AM |
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Ocean Zen,
Thanks for continuing to help other OR customers with your thoughts and advice.
For the record, we care deeply about the QB problem and, ultimately, full reconciliation. Our lates…
(Posted Oct 21, 2024 12:12 PM)
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Oct 21, 2024 12:12 PM |
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Seriously, why?
We finally managed after a long time of training to get to the finishing line of that 5k and than the organizers decided, for some reasons that only the gods of running knows, tha…
(Posted Oct 4, 2024 12:49 PM)
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Oct 4, 2024 12:49 PM |
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Hey Tarki,
I see what you mean - thanks for the screenshot. We will discuss internally. Thanks for your patience.
As a temporary fix, you could use some custom CSS in the page to replace tha…
(Posted Oct 3, 2024 9:46 AM)
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Oct 3, 2024 9:46 AM |
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Quick update - looks like Dori is correct. There is a dependency on PM being turned on in order to turn on "different expense accounts for different fees". We are working on removing that dependency …
(Posted Oct 2, 2024 1:21 PM)
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Oct 2, 2024 1:21 PM |
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Hey Dori! Great question. Short answer is: no, you should not need to pay for PM in order to map expense accounts. However, I'm wondering if we have some error (or dependency in place) that is limit…
(Posted Oct 2, 2024 11:40 AM)
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Oct 2, 2024 11:40 AM |
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Paul, are you planning on doing a joint call anytime soon with HostAI to show highlight the features?
No plan for a joint webinar yet, but we do love to do them!
(Posted Sep 17, 2024 6:13 PM)
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Sep 17, 2024 6:13 PM |
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FYI - this is not a replacement for the internal Unified Inbox feature we have been working hard on for many months. That new Inbox is well through development and into testing, and is finishing up …
(Posted Sep 17, 2024 1:10 PM)
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Sep 17, 2024 1:10 PM |
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Looks like there are already other requests around tag automation and surcharge criteria:
https://www.ownerrez.com/forums/requests/triggers-or-tags-activated-by-surcharges#73780
https://www.owne…
(Posted Sep 16, 2024 2:30 PM)
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Sep 16, 2024 2:30 PM |
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Great reminder about the need for surcharges. You're 100% correct, Ocean Zen! We do know that those are needed, but it is not currently scheduled or tasked, so I would suggest creating a new feature…
(Posted Sep 16, 2024 1:17 PM)
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Sep 16, 2024 1:17 PM |
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I saw that you said Converge and Authorize.net are coming soon but in the meantime, do these updates help anything or should I continue doing our same manual Airbnb fee adjustment process until Conve…
(Posted Sep 5, 2024 7:51 AM)
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Sep 5, 2024 7:51 AM |
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Can you look at our account and see why the manual deposit sync is not pushing? I'm hoping we can sync prior deposits as I am very far behind on bookkeeping because I hate doing the deposits so much!…
(Posted Sep 3, 2024 8:12 AM)
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Sep 3, 2024 8:12 AM |
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Would this combine multiple payments sent by Airbnb into a single deposit?
Yep! That's the entire point - to take deposits that contain multiple different payments and fees and properly group th…
(Posted Sep 2, 2024 11:07 AM)
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Sep 2, 2024 11:07 AM |
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For all of you watching this QuickBooks topic, take a look at our new Deposits & Fee syncing, just released this past week. There's no product update post about it yet (it will be included in the Au…
(Posted Sep 2, 2024 10:14 AM)
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Sep 2, 2024 10:14 AM |
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Is anyone else having trouble with the SMS push notifications not coming through to your devices? We have claimed the devices and it worked for awhile but then stopped working. We reclaimed them agai…
(Posted Aug 18, 2024 1:34 PM)
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Aug 18, 2024 1:34 PM |
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Lots of quality updates, thank you! With regards to the structured data for the hosted sites, will this also apply to those using the property information widgets on their own sites?
Hey, Ryan!…
(Posted Jul 15, 2024 4:14 PM)
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Jul 15, 2024 4:14 PM |
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This is really exciting news, thanks for the update! Just curious, will this feature update include tracking refunds as well or is it mainly focused on the service fees? by Home Suite Stays (/forum…
(Posted Jun 27, 2024 10:18 AM)
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Jun 27, 2024 10:18 AM |
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Not to step on what Caleb said, but we do have a large update coming out very soon! 👍
We have been working on a large update that will sync deposits & fees across to QuickBooks. This will creat…
(Posted Jun 27, 2024 9:18 AM)
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Jun 27, 2024 9:18 AM |
