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Hey, everyone!
Vrbo does support seasonal cancellation policies via a new API they're rolling out. We're working in the direction of making that possible when syncing from OwnerRez, and that's a …
(Posted 2 days ago)
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2 days ago |
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Hey Rich,
Welcome to the OwnerRez Family! We're so glad you're here!
(Posted 3 days ago)
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3 days ago |
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Hello, all!
I have changed the name of this request to reflect the work that is currently in development.
The first iteration of this feature will be internal and visible to our support teams…
(Posted 3 days ago)
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3 days ago |
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This feature is currently in development. There's no ETA I can provide at this time, but we will keep everyone posted here as updates become available.
(Posted 6 days ago)
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6 days ago |
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Hey Haydar B,
This was a bug that should have been fixed about a week ago. If you're still running into the same problem, please write to the Support team at help@ownerrez.com so that we can take…
(Posted 7 days ago)
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7 days ago |
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Talks are underway with PriceLabs at this time. I'm afraid there's no ETA we can provide, as we're still very early on in the discussion. We will keep everyone informed here when updates become avail…
(Posted Apr 16, 2025 2:51 PM)
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Apr 16, 2025 2:51 PM |
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Hey Renee,
Failed messages not showing a "failed" display in the inbox thread was a bug. Thanks for bringing this to our attention!
This should be working now, moving forward.
(Posted Apr 16, 2025 2:34 PM)
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Apr 16, 2025 2:34 PM |
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I agree that the ability for OR to auto tag repeat guests would be a great addition. Any possibility of this?
Likewise, is there something that I'm missing in terms of OR recognizing repeat guests…
(Posted Apr 16, 2025 2:00 PM)
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Apr 16, 2025 2:00 PM |
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[This topic has been merged with another topic ( Trigger For Exact Day of Week Trash Reminders (/forums/requests/trigger-for-exact-day-of-week-trash-reminders) ).All unique votes have also been mer…
(Posted Apr 16, 2025 1:35 PM)
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Apr 16, 2025 1:35 PM |
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[Another topic was closed as a duplicate of this topic ( Schedule channel messages (/forums/requests/schedule-channel-messages) )]
(Posted Apr 16, 2025 1:35 PM)
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Apr 16, 2025 1:35 PM |
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Hello!
You should be able to use the same trigger method outlined here for both email and channel messages:
https://www.ownerrez.com/support/articles/day-of-week-reminder (/support/articles/d…
(Posted Apr 16, 2025 1:34 PM)
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Apr 16, 2025 1:34 PM |
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Hi Haydar B,
We will not be going back to the old inbox, but we welcome your feedback!
It's not refreshing immediately to show the last sent message - This is actually a bug that we have a wo…
(Posted Apr 16, 2025 12:48 PM)
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Apr 16, 2025 12:48 PM |
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Hi,
The difficulty here is that while some emails may return a status of opened, that is entirely dependent on the recipient's end. Some spam blockers prevent us from being able to see whether th…
(Posted Apr 16, 2025 10:53 AM)
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Apr 16, 2025 10:53 AM |
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bigDeeOT As Ken mentioned, the Messaging update does not currently have a specific ETA and will most likely release later this year. In the meantime, I think you could use a scheduled time trigger to…
(Posted Apr 16, 2025 10:26 AM)
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Apr 16, 2025 10:26 AM |
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Hello!
We're currently in private beta testing right now for PM v2. I see you're still on v1.
Upgrading to v2 would address a portion of what you're requesting here. Fully remitted bookings o…
(Posted Apr 11, 2025 2:30 PM)
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Apr 11, 2025 2:30 PM |
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It would be very helpful to have a feature where processing fees are only applied based on the payment type that is being selected. For example, pay by credit card, pay 3.5% credit card processing f…
(Posted Apr 8, 2025 2:25 PM)
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Apr 8, 2025 2:25 PM |
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The UI has changed a little since this was requested, but yes, a search is still available. On any page in OR, you'll see a magnifying glass to click.
https://uc.orez.io/w/files/88c8c48496604fa29…
(Posted Apr 8, 2025 11:35 AM)
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Apr 8, 2025 11:35 AM |
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Hello!
Welcome guides are not supported by the API between OwnerRez and Vrbo at this time, I'm afraid. I believe once you're API connected, there's no longer a place to include it on the Vrbo end…
(Posted Apr 4, 2025 2:25 PM)
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Apr 4, 2025 2:25 PM |
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[This topic has been merged with another topic ( Select which photos are sent to the difference channels and our own website. (/forums/requests/select-which-photos-are-sent-to-the-difference-channe…
(Posted Apr 2, 2025 6:37 PM)
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Apr 2, 2025 6:37 PM |
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[Another topic was closed as a duplicate of this topic ( Limit photos to certain platforms (/forums/requests/limit-photos-to-certain-platforms) )]
(Posted Apr 2, 2025 6:37 PM)
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Apr 2, 2025 6:37 PM |
