Topic | Posted |
---|---|
General Chat » VRBO Seasonal Cancellation Policy SetupHey Brent, Vrbo supports this via a new API that OR doesn't talk to yet. We do have plans to get Vrbo's new API introduced in the future, but no ETA on that yet. Right now, we're still working on… (Posted 6 days ago) |
6 days ago |
Feature Requests » Pets Fees and AirbnbHello, all! This support doc provides examples on how best to configure your Pet Fee, depending on your business needs. https://www.ownerrez.com/support/articles/channel-management-api-integr… (Posted Jan 21, 2025 2:37 PM) |
Jan 21, 2025 2:37 PM |
General Help and Questions » Booking clean up formAny update on timing of a fully functional guest portal. Understand some revamp steps on booking cleanbup form, etc...the post in April here suggested a revamp of a guest portal targeted by end of 2… (Posted Jan 21, 2025 2:13 PM) |
Jan 21, 2025 2:13 PM |
Feature Requests » Save Guest Credit Card Information for Repeat GuestsThanks for submitting this request! While this is not currently available, we do have intentions to create a guest portal in the future. This could allow for a repeat guest to use the same card t… (Posted Jan 21, 2025 12:54 PM) |
Jan 21, 2025 12:54 PM |
Feature Requests » Mid Term Rental FunctionalityWe use Furnished Finder perpetually on all the listings we have with OwnerRez and it's the only lone platform not sync'd into OwnerRez right now. It would be amazing if there was a way to sync calend… (Posted Jan 21, 2025 11:12 AM) |
Jan 21, 2025 11:12 AM |
Feature Requests » Levels of Team Access PermissionsHello, all - We do not have a definitive ETA to provide at this time on Tiered Permissions for Team Access users. It is in planning, but not yet in active development. We fully understand th… (Posted Jan 14, 2025 3:33 PM) |
Jan 14, 2025 3:33 PM |
Feature Requests » Match Airbnb's most popular option by adding a "days after booking" tab to the cancellation policy menu[This topic has been closed as a duplicate of another topic ( Additional OR Cancellation Policy Options (/forums/requests/additional-or-cancellation-policy-options) )] (Posted Jan 13, 2025 11:05 AM) |
Jan 13, 2025 11:05 AM |
Feature Requests » Additional OR Cancellation Policy Options[Another topic was closed as a duplicate of this topic ( Match Airbnb's most popular option by adding a "days after booking" tab to the cancellation policy menu (/forums/requests/match-airbnbs-most… (Posted Jan 13, 2025 11:05 AM) |
Jan 13, 2025 11:05 AM |
Feature Requests » Stripe Identity[This topic has been closed as a duplicate of another topic ( Implement Know you Customer (KYC) to make charge backs less lightly - ID Checking to lower Fraud. (/forums/requests/implement-know-you-… (Posted Jan 10, 2025 2:37 PM) |
Jan 10, 2025 2:37 PM |
Feature Requests » Implement Know Your Customer (KYC) to make chargebacks less likely - ID Checking to lower Fraud[Another topic was closed as a duplicate of this topic ( Stripe Identity (/forums/requests/stripe-identity) )] (Posted Jan 10, 2025 2:36 PM) |
Jan 10, 2025 2:36 PM |
General Help and Questions » Booking clean up formThat doesn't make sense. So what you're saying whenever I do a purchase and I accept ToS it's not legal binding? So I could like.. return items after 10 years on Amazon? by wei l (/forums/users/3474… (Posted Jan 9, 2025 2:56 PM) |
Jan 9, 2025 2:56 PM |
General Help and Questions » Year End ReportingHey there - did anyone ever offer any guidance or recommendations on this that were helpful to you? by TopWater Real Estate Team . (/forums/users/347401992) – Jan 6, 2025 7:10 PM (UTC) Hi! … (Posted Jan 8, 2025 9:08 AM) |
Jan 8, 2025 9:08 AM |
Feature Requests » Detailed Billing StatementHi Jean & Shanelle, Good news! Today's release fixed this. You should be able to see those policies again when printing to PDF. Just click the View Purchased Policies button before printing, … (Posted Jan 8, 2025 8:01 AM) |
Jan 8, 2025 8:01 AM |
General Help and Questions » Damage ProtectionHi Rachel, Generally speaking, when Damage Protection is enabled, it will be applied to all properties active in your account. There are some cases in which Damage Protection can be removed per p… (Posted Dec 31, 2024 12:49 PM) |
Dec 31, 2024 12:49 PM |
Feature Requests » Export ALL guest data (including tags, reviews)Hi Anna, Thanks for submitting this request! While we don't have everything you're looking for in one export file, the following can be found in a Booking List View export: name, contact info… (Posted Dec 31, 2024 11:59 AM) |
Dec 31, 2024 11:59 AM |
Feature Requests » VRBO Commission Fee For More Accurate ReportingDid this feature ever get released? Not the VRBO commission import but the more general capability. by Edward G (/forums/users/347442871) – Dec 24, 2024 1:59 PM (UTC) Hey Edward, I believe … (Posted Dec 31, 2024 9:50 AM) |
Dec 31, 2024 9:50 AM |
General Help and Questions » Airbnb Cancellation policyHey Jennifer! BCANPOL is a booking-specific field code. This means that it should only ever pull in the Cancellation Policy that applied to that particular booking. This is to say, yes, if yo… (Posted Dec 30, 2024 4:55 PM) |
Dec 30, 2024 4:55 PM |
General Help and Questions » Pet surcharges getting fed into a property that doesnt allow pets - errorHi Kunal, Every Surcharge has property specific conditions that can be applied. You'd need to tell that Pet Fee Surcharge not to apply to a specific property in order to clear that error. htt… (Posted Dec 30, 2024 11:06 AM) |
Dec 30, 2024 11:06 AM |
General Help and Questions » Gross revenue per owner for 1099-MISCBump by Fun Coast Rental (/forums/users/347399069) – Dec 28, 2024 10:15 PM (UTC) Hi! Our Product team pinned an update on this Feature Request in October. You can check that out here: h… (Posted Dec 30, 2024 10:32 AM) |
Dec 30, 2024 10:32 AM |
General Help and Questions » Help with some odd pricing.Hey James, This wouldn't be configurable within rates, but you might be able to accomplish what you're looking for using Length of Stay (LOS) discounts with criteria that only apply the discount … (Posted Dec 20, 2024 10:06 AM) |
Dec 20, 2024 10:06 AM |