Aaron C

Joined September 2024
6 posts
Topic

General Chat » Need advice! Airbnb Support Changed Reservation Dates & Payout

I recently had a guest raise an issue during their stay regarding a hot tub that wasn't clean when they arrived. Specifically, the hot tub was cleaned the day before they arrived, but my technician m…

(Posted Jan 11, 2025 10:51 AM)

Feature Requests » Using Review as Trigger for templates

Hi Shawn, Excited for the next round of development around triggers! Do you have an rough timeframe of when you plan to role those out to OR users? Secondly, is it possible to add one onto your l…

(Posted Dec 27, 2024 4:49 PM)

Feature Requests » Trigger criteria: no review posted

Agree. "Review Status" seems like a really basic feature that is missing from the trigger criterion.

(Posted Dec 27, 2024 4:35 PM)

Feature Requests » Custom Field to link to trigger

SBF, are you manually creating the tag though? I already have a tag-based trigger set up, but I have to manually create the tag for each booking. If not manually, how do you get the custom field …

(Posted Dec 21, 2024 8:20 PM)

Feature Requests » Custom Fields Enhancement

I agree that the custom fields need some improvement. Just allowing the guest to respond with open text is too risky. As we (owners) design our custom fields, we should be able to choose how we want …

(Posted Dec 21, 2024 4:34 PM)

Feature Requests » Custom Field to link to trigger

I agree this should be a feature. I have a simple custom field that is a "yes / no" question, asking if the guest wants to add the optional pool heat. From there, I could trigger an email message to …

(Posted Dec 21, 2024 4:10 PM)