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Hi Maarten,
We'd want to take a look in your account at your discounts and this booking in particular to see what occurred. Please send this question to us at Help@ownerrez.comand we'll be take a…
(Posted 5 hrs ago)
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5 hrs ago |
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Nest Away Stays
Added you
(Posted 2 days ago)
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2 days ago |
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Added you Michele
(Posted 3 days ago)
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3 days ago |
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Hi there -
If you are not API connected to Airbnb or Vrbo, you would need to make your pricing changes in each platform. This sounds like what you are doing now. If so, there's an easier way to d…
(Posted Jan 14, 2025 1:11 PM)
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Jan 14, 2025 1:11 PM |
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Hi there Cory!
This support doc will explain a bit more about the "filesusr.com" label.
https://www.ownerrez.com/support/articles/wix-widgets#filesusr
This custom site will correlate to a…
(Posted Jan 11, 2025 11:20 AM)
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Jan 11, 2025 11:20 AM |
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You can now authorize Security Deposit Holds with the Lynnbrook Group! This was noted in our Year End Blog (https://www.ownerrez.com/blog/december-product-update-gvr-rtb-lynnbrook-group-security-dep…
(Posted Jan 9, 2025 2:22 PM)
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Jan 9, 2025 2:22 PM |
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Assuming your situation requires you to report the total bookings, including Airbnb, and then exempt/subtract the Airbnb bookings from the taxable amount.
One option -
You could run the Tax …
(Posted Dec 19, 2024 1:31 PM)
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Dec 19, 2024 1:31 PM |
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Hi Brooke- you're on the right track with setting the condition.
When configuring the trigger, you'll want to add the condition 'Arrival Days from Now' and set it equal to 0. This should make it …
(Posted Dec 18, 2024 3:23 PM)
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Dec 18, 2024 3:23 PM |
General Help and Questions » Taxes
When you API connect to Vrbo, you become Merchant of Record. This means you are fully responsible for collection and remittance of all taxes required of you, on your own behalf. Vrbo will no longer c…
(Posted Nov 18, 2024 6:29 PM)
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Nov 18, 2024 6:29 PM |
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Hi Valerie!
You'll want to make sure you have added the expectation of signing a Renter Agreement and the security deposit (hold or refundable) in your House Rules in the Airbnb API. This is how …
(Posted Jan 15, 2024 5:09 PM)
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Jan 15, 2024 5:09 PM |
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On the Templates or Triggers settings page, you'll see a checkbox next to each template or trigger. When you check the template or trigger you want to delete, you will see a Delete button appear at t…
(Posted Jan 15, 2024 4:45 PM)
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Jan 15, 2024 4:45 PM |
