What I'm looking to achieve is the following. After a guest stays with us and has booked through a channel (Airbnb, Vrbo, Booking, etc.), I would like to request that they leave a review and provide a link to the review page on the channel booking website. It seems the only review link available is for the one within Ownerrez, and not the channel/OTA itself.
Is there any way to reference the review link for Airbnb, for example?
Hi Bill!
The review link you can send to a user is the {BUREVIEW}, which goes to the OwnerRez review form. I don't know of a way to reference the channel review link in a message.
If you'd like to have your Channel guests review you on the Channel they booked on, you'll want to include in your template message that the Channel will send them a link to write a review and encourage them to click on that link when they get it.
Here's an example template you might consider:
Here is our Trigger Examples help article for other options:
https://www.ownerrez.com/support/articles/trigger-examples#scheduled-after-departure