Discount being applied on website but not in OR booking page

david b
Feb 5, 2025 3:02 PM
Joined Feb, 2024 1 post

Hi there

 

I have several LOS discounts and on my widgets on my website, once the dates etc are entered the correct discounts are shown ( in the details section) and applied

When i go to enter a booking in OR " Create booking" the rate comes in but no discount based on the LOS . I am new to this so I apologize in advance for the question but appreciate any help

 

Cheers

 

Dave

Suzee S
Feb 6, 2025 8:15 AM
OR Team Member Joined Apr, 2023 35 posts

Hi David -

I see you also sent an email to our Helpdesk about this. Since we have more information there, we'll take a look and answer your question there!