Leaving Hostaway because of their booking fee?

Lead time not working on AirBnB

Chris D
Nov 7, 2021 6:38 AM
Joined Jul, 2021 5 posts

I have my properties set with a 2 day lead time because I can’t always accommodate same day booking. AirBnB is still allowing them and since I’m setup on ownerrez, I can’t change the setting direct in AirBnB. How do I get the lead time feature to work correctly so they can’t book same day…. Or it least i have to approve same day booking first.

Ken T
Nov 8, 2021 11:12 AM
OR Team Member Joined Aug, 2019 1706 posts

Airbnb has a separate Lead Time setting, in its API Settings page.

Regina W
Feb 14, 2024 2:33 PM
Joined Jan, 2024 3 posts

I guess this still the case in 2023?  I have a similar problem and Airbnb insists that my lead time has to be changed over here, but it's not working. 

Ken T
Feb 14, 2024 2:39 PM
OR Team Member Joined Aug, 2019 1706 posts

Yes, this still works the same way.  Please write in to the Helpdesk with a detailed explanation so we can investigate - this function has been pretty stable and reliable for awhile, so we should be able to get it sorted out for you.