WisHome LockMan support

John M
Feb 23, 2025 9:34 PM
Joined Sep, 2024 16 posts

Hi,

I have purchased several condos, and they all come with a smart lock. The lock LockMan is made in Japan and managed with the WisHome app.

I have ordered one gateway that should work with it, to connect it to WiFi.

Is this supported by OwnerRez? Are there standards for the API's used across manufacturers?

I've never used a smart lock before, so I have a really basic understanding of how it works.

Katie W
Feb 24, 2025 11:35 AM
OR Team Member Joined Jul, 2023 11 posts

Hey John!

I don't believe we have any door lock integrations that support the WisHome app. You can find a list of all door lock integrations we have here, and clicking into each one should let you know which devices they support: https://www.ownerrez.com/support/articles/integration-door-locks

If none of our door lock integrations support your locks, you can use our manual lock option. This should create door codes for you in OwnerRez, but you would need to manually add the door codes to your locks outside of OwnerRez: https://www.ownerrez.com/support/articles/integration-manual-door-locks

If you have any additional questions, please email us at help@ownerrez.com

John M
Feb 24, 2025 1:42 PM
Joined Sep, 2024 16 posts

Thank you for your reply. So basically there is no standard that manufacturers follow. 

so when I attach the gateway. Supports WisHone and TTLock. Does the gateway connect to the lock directly? So could have gateway connected to TTLock Supporting RemoteLock? 

How does it typically work?

Suzee S
Mar 3, 2025 8:42 AM
OR Team Member Joined Apr, 2023 35 posts

Hi John!

We advise reaching out to RemoteLock support directly at support@remotelock.com to confirm the connection will work and assist with getting it set up on RemoteLock's side. We have found RemoteLock support to be easy to work with and they should be able to give you detailed guidance on the connection you're looking to make.

John M
Mar 3, 2025 7:14 PM
Joined Sep, 2024 16 posts

I did also reach out to them. It is going to come down to me trying out different things. Need to find out if my lock is also TTLock compatible. The gateway is. Will need to try when I get it.