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It just needs supporting votes. Did you vote? I have 2 great ideas and only 1 supporting vote.
(Posted Jul 3, 2024 11:33 PM)
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Jul 3, 2024 11:33 PM |
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Thanks Caleb, your offering is very powerful as it is now. It seems like it is very close as the current trigger system supports multiple <conditions> which allow one to filter out specific subsets.
(Posted Jun 23, 2024 2:03 PM)
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Jun 23, 2024 2:03 PM |
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It would be nice to be able to change guest check-in and check-out times from the <Overview> Section under Bookings. This page shows the generic check-in and check-out time over the date but there i…
(Posted Jun 22, 2024 7:23 PM)
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Jun 22, 2024 7:23 PM |
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Ken et al,
I send guest materials in the days immediately before arrival. A guest booking on the day of arrival will not get a templette that has a trigger 3 days before arrival. A guest booking…
(Posted Jun 22, 2024 4:25 PM)
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Jun 22, 2024 4:25 PM |
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Kevin, Thank you for your response. Should OwnerRez decide to implement this structure no damage billing is billing or CA try to extend this mandate to those renting to Californians, I'd prefer not…
(Posted Jun 18, 2024 2:18 PM)
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Jun 18, 2024 2:18 PM |
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When a host changes a guest's reservation date, OwnerRez kindly displays what has been paid and what the new booking would be. This is great for bookings in the future but it's more common for me to…
(Posted Jun 17, 2024 5:04 PM)
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Jun 17, 2024 5:04 PM |
General Help and Questions » Triggers
Ken,
Regarding question #1 ad-hoc responses. When i go to email history, OwnerRez shows all forms of communication, email, channel, SMS and even other channels. when I go to a conversation my …
(Posted Jun 13, 2024 5:18 PM)
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Jun 13, 2024 5:18 PM |
General Help and Questions » Triggers
Ken,
Thank you. That begins to make for a bit of a massive trigger library. When I have to build separate triggers to schedule delivery of materials for last-minute bookings and those that h…
(Posted Jun 13, 2024 5:00 PM)
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Jun 13, 2024 5:00 PM |
General Help and Questions » Triggers
I have a few questions
1) After a guest supplies their email, why am I often limited to Channel and SMS for a response? In the example below I would expect 3 options: email, channel or SMS. …
(Posted Jun 13, 2024 11:39 AM)
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Jun 13, 2024 11:39 AM |
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Thanks, Ken, I'll dig into that in the morning. As to a security deposit thanks for the suggestion and I agree security deposits can be valuable. I use them whenever a younger guest talks me into s…
(Posted Apr 5, 2024 2:05 AM)
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Apr 5, 2024 2:05 AM |
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How do you send a request for a payment invoice through OwnerRez after a channel booking. In particular, this one was Vrbo, the guest broke many items. Please don't tell me about OwnerRez's insura…
(Posted Apr 4, 2024 4:08 PM)
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Apr 4, 2024 4:08 PM |
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When making a booking change such the past and the modified versions don't line up. Its confusing. I believe you did this to provide an easy comparison. The cleaning surcharge should be at the s…
(Posted Feb 29, 2024 1:23 PM)
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Feb 29, 2024 1:23 PM |
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I was going to post the same question. I'd suggest one enhancement to the response you have received. Disabling a trigger is fine but I'm a bit OCD and don't like even inactive triggers confusing m…
(Posted Jan 27, 2024 2:47 AM)
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Jan 27, 2024 2:47 AM |
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Scott,
I've read and understand your frustrations with the delay in support times. Reading the second response from Ken T. saying that your issue is not with OR but with your domain is fair BUT …
(Posted Jan 27, 2024 2:27 AM)
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Jan 27, 2024 2:27 AM |
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Hi Uncard_Wonder
I bet you are trying to make the change through the bookings. If you were able to change the ribbon it would only be for that particular booking. The solution is going to the P…
(Posted Jan 27, 2024 1:51 AM)
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Jan 27, 2024 1:51 AM |
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Remote lock APIs are great. Be careful before using any as only a limited amount of equipment is supported. I have Yale locks that have Ezlo zwave modules. Unfortunately, while RemoteLocks support…
(Posted Jan 27, 2024 1:22 AM)
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Jan 27, 2024 1:22 AM |
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Thanks Steven that will do it.
(Posted Jan 25, 2024 3:15 AM)
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Jan 25, 2024 3:15 AM |
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Based on availability I'd like to send a notification so that we opt in/out of pest control treatment that day. This applies to maintenance days, lawn care, and other servics as well.
What is…
(Posted Jan 24, 2024 5:45 PM)
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Jan 24, 2024 5:45 PM |
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Scott,
What's your take on trip insurance? do you get a lot of guests to purchase it? If so, I'd love it if you could share your pitch to guests. Also, could you comment on those guests that d…
(Posted Jan 24, 2024 4:54 PM)
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Jan 24, 2024 4:54 PM |
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Hi Scott,
I'm just getting the feel of everything so I dont know for sure. However, I would think that the <Available> option would mean 2 things: 1) Trip insurance is offered. 2) That guest h…
(Posted Jan 24, 2024 4:32 PM)
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Jan 24, 2024 4:32 PM |
