Leaving Hostaway because of their booking fee?

Allow custom pricing when changing guest reservation dates

Status: Requested 3 Votes
Ed T
Jun 17, 2024 5:04 PM
Joined Nov, 2023 24 posts

When a host changes a guest's reservation date, OwnerRez kindly displays what has been paid and what the new booking would be.  This is great for bookings in the future but it's more common for me to have guests add a day to their stay in which case their stay, if it were available, would be highly discounted.  I reduce pricing aggressively 7 and 3 days prior to a stay if I can't book it.  So a guest wants to add an ADDITIONAL NIGHT for which I expect an additional $135 and the software suggests sticking with the current pricing or giving the guest a refund as well as the additional night.   Can you please add a 3rd option which allows custom pricing?  

I know there are work around and use them so there is no need to tell me how to add charges.   This pricing option triggered during a date change would be very handy.  As it is now its only handy about 40% of the time when I"m adjusting future bookings.