New mail feature in OwnerRez

The new service looks great.   Love that it confirms with well run mailbox and has an indicator of the channel easily viewed.

I was shocked to see 350 unread emails.   The ones now listed unread seem random I'm curious why they were chosen.  More importantly do I have to go click all 350 to turn them back to read or is there a better way.

There's a filter to list all unread msgs. Click the box at the top and then click the envelope (it's not super obvious) to mark them read.

Can't figure out how to message someone via SMS vs a portal. Used to be an option to choose what method to communicate through and I don't see that anymore (or can't figure out how to change it).

Hi Ed,

Certainly it would be a lot of work to mark 350 conversations as read! 🤯 But we do have a batch "mark as read" option in the inbox.

Select the filter to limit the list down to only unread threads then use the top "select all" checkbox and "mark as read" action to mark a bunch in one go:

This won't get 100% but should be able to complete a few hundred fairly quickly. If you have trouble finding all the unread messages, be sure to check the "All Mail" folder incase some are already archived.

Found it - it's also explained in the support post that was just sent out.

Overall love the new look!

Thanks Renee I actually went down that path but didn't think it through far enough to realize the select unmarked would toggle to "marked"

I appreciate it.  All is good now.

Its my turn to help you.  There is a button labeled Via.  Click it you should see all your options.

Thank you Ed!