Leaving Hostaway because of their booking fee?

Add field that lists rent rate per night

Status: Planned 15 Votes
Rich S
Mar 1, 2022 9:16 AM
Joined Dec, 2018 301 posts

REQUEST - create short code {BNRENT}

 

{BTRENT} Total Rent The total amount of the booking rent charges and surcharges included as rent
{BNRENT} Nightly Rent The per night amount of the booking rent charges and surcharges included as rent

Example

3/2/2022   $199
3/3/2022   $228
3/4/2022   $246

 

WHY - Visibility into the nightly rent is periodically useful, particularly when attempting to reimburse a guest who cancelled where some nights were rebooked. 

DETAILS

It would be preferable to capture the per night rent in the booking, but I imagine that hasn't been done because it's difficult, so maybe doing it as a short code wouldn't be easier. Using the short code would let owners like me include the nightly rent rate in an automated email to themselves so there is a record.  Especially now that I have adopted dynamic pricing it's a curiosity to know what rate the nights actually booked at, and currently the only way to discover is to (quickly) inspect the spot rates. 

I was told by pricelabs that they never change the nightly rate once booked but I haven't seen that be the case in practice.

Nina K
Apr 22, 2022 6:29 AM
Joined Mar, 2022 1 post

This is much needed! 

Also a breakdown of the total

 

Rent:

3/2/2022   $199
3/3/2022   $228
3/4/2022   $246

Tax 15% = $50

Cleaning fee $350

Pet fee $500

 

etc

(including refundable deposit at the end) would help tremendously. 

Justin M
Mar 12, 2023 11:07 PM
Joined Apr, 2020 2 posts

Yes! I’d like to track the historical data of what an individual night booked for. The other option is locking out a booked night so the rate can’t be manipulated by linked software. Only have it sync unbooked nights. Then if there was a cancellation those days would repopulate as unbooked and the rates updated. 

Ken T
Mar 13, 2023 10:48 AM
OR Team Member Joined Aug, 2019 1706 posts

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/automatically-record-the-channel-rate-when-booked)]

Ken T
Mar 13, 2023 10:48 AM
OR Team Member Joined Aug, 2019 1706 posts

This is planned, but, I don't have an ETA for it as there are quite a few dependencies.

Eshi S
Apr 10, 2024 11:02 AM
Joined Aug, 2022 2 posts

Hello Ken / OR team,

I don't see an update on this since 5y now. Is this feature still planned / under development? 

Context - one of our amenities was out of order for the first 2 nights of a 5 night stay. Guest asked to refund them for the first 2 nights. Those 2 nights were weekday nights so lower priced than the other 3 nights, but I didn't know how much the user paid for those first two nights. So my best recourse in this case was to provide them with a refund based on the ADR for their stay which was still significantly higher than if I had the breakdown of the per night rent for their stay. 

I can't imagine more hosts not running into similar situations somewhat often. Would appreciate an update on this FR. 

Thank you!

Ken T
Apr 10, 2024 10:47 PM
OR Team Member Joined Aug, 2019 1706 posts

It's still planned, but, there is some fairly fundamental accounting underpinning rework that needs to be done first.  That's under way, and has been for some time; hopefully it'll be complete later this year.  Then, that would provide a necessary foundation on which to build other useful things, such as as storage of past nightly rates booked.

Eshi S
Apr 11, 2024 2:25 AM
Joined Aug, 2022 2 posts

Thanks for the update, Ken. Safe to say there won't be a way to get this info anytime in the near future either through OR or another way? I assume the API doesn't support it either?

Ken T
Apr 11, 2024 11:55 AM
OR Team Member Joined Aug, 2019 1706 posts

Yes, that is correct.  The only way it might be gettable, is in original new-booking emails sent either from OwnerRez or by the channels.

Ken T
Apr 13, 2024 8:44 PM
OR Team Member Joined Aug, 2019 1706 posts

[Another topic was closed as a duplicate of this topic (Preserve nightly rate applied from OwnerREz on a per-booking basis)]

Ken T
Apr 13, 2024 8:45 PM
OR Team Member Joined Aug, 2019 1706 posts

[Another topic was closed as a duplicate of this topic (How to see individual nightly rate a guest booked at)]