Feature Requests

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Block-out dates for ical? 1 reply

Ken T
Jan 27, 2021 4:39 PM
OR Team Member Joined Aug, 2019 1705 posts

At present, no - our iCal calendar feeds don't include the extra blocked-off day.

However, it would be possible to add that as an option for our custom iCal calendar feeds, so you could create an iCal that did include them and use that instead.

I've moved this thread into the Feature Requests forum.

Collect Photo ID Option in Rental Agreement 198 replies

Michael D
Jan 27, 2021 2:42 PM
Joined Oct, 2019 55 posts

If this is implemented make it optional. We don't need ID's so I don't want to require my guests to upload one.

Block-out dates for ical? 1 reply

Mitchell C
Jan 27, 2021 1:50 PM
Joined Jan, 2019 18 posts

Due to COVID-19, I block 1 day between all bookings. This works fine for Airbnb, VRBO, and Houfy API integrations. For my single ical OTA listing, Florida Rental By Owners, it doesn't show those separation dates at all. Is there a fix for this?

Prefill city and state based on zip code 1 reply

Michael D
Jan 27, 2021 3:56 AM
Joined Oct, 2019 55 posts

It would save a lot of key-strokes if OR would prefill the city and state using zipcode. This would also require changing the zipcode field location and tab order on the address section.

Collect Photo ID Option in Rental Agreement 198 replies

Ken T
Jan 26, 2021 7:48 PM
OR Team Member Joined Aug, 2019 1705 posts

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/ability-for-guest-to-upload-their-driver-license-id-direct-to-the-files-folder-in-or)]

Ability for guest to upload their driver license / ID direct to the files folder in OR 1 reply

Elk Crossing
Jan 26, 2021 6:13 PM
Joined Jan, 2019 5 posts

@staff, Chris, etal
I just realized this feature was requested already by Donna M in November. So if you want to merge this request and votes, with the other one to clean up the list, I'm totally ok with that.

Use Country Field as Trigger 0 replies

Le Touquet Holid
Jan 25, 2021 10:05 AM
Joined Nov, 2018 113 posts

Could the country of the guest be made available in triggers?
This would then enable many multilingual possibilities.

Contact forms on website builder 2 replies

Miapartamentos
Jan 25, 2021 2:09 AM
Joined Nov, 2020 21 posts

Thanks for your reply! On my previous website host I did a lot of online advertising to try to capture real estate investors. I just need a contact form so I can call them back and talk about that, not necessarily want them booking anything or adding them to mailing lists (not saying it's a bad idea, just one I haven't seriously considered yet)

Temporary Discounts/Surcharges (auto deletion) 2 replies

Le Touquet Holid
Jan 24, 2021 3:03 PM
Joined Nov, 2018 113 posts

Isn't option 2 already possible with the Booked on and then set the date to on or after and then a second criteria on and on or before. That gets you a valid date range. You can add many criteria with similar options.

Contact forms on website builder 2 replies

Le Touquet Holid
Jan 24, 2021 2:53 PM
Joined Nov, 2018 113 posts

Doesn't the Book Now / Enquiry widget do what you want?
Alternatively use one of the many 3rd party form plugins and push the names into a mailchimp or other mass email marketing tool.

Contact forms on website builder 2 replies

Miapartamentos
Jan 24, 2021 1:11 AM
Joined Nov, 2020 21 posts

Hi! I've been unsuccessfully trying to add a contact form to new sites I add so that people can sign up or message me, but I haven't been able to. Usually on other sites it's just a button we can click to add it.

Anyone can help?

Temporary Discounts/Surcharges (auto deletion) 2 replies

Karen T
Jan 24, 2021 12:03 AM
Joined Dec, 2020 3 posts

Yes, I would like the ability to add an expiration date to a discount code as well as the ability to set how many times a discount code can be used. I want to offer repeat guests a discount without worrying that they will give the discount code to all of their friends and family.

A feature where you can add an extra day between longer lengths of stays 0 replies

Brooke S
Jan 23, 2021 11:57 PM
Joined Aug, 2020 2 posts

We have long term stays often and would really love the automatic option to add a number of days at the end of a reservation. For instance 30 days-add on day between bookings. 60 days add 2 between bookings etc.

Simplified Quote for Customer 11 replies

Barb
Jan 23, 2021 2:21 AM
Joined Jul, 2017 14 posts

I would like to see the automatic text in the quote changed from the (to me) confusing
"3 nights (5 February - 7 February, departing 8 February)"
to
"3 nights (check in 5 February, check out 8 February)"
Or at least grant the option to change the way it reads?
Thank you!


Simplified Quote for Customer 11 replies

Ken T
Jan 23, 2021 1:57 AM
OR Team Member Joined Aug, 2019 1705 posts

That's only in the Book Now/Inquiry widget settings - maybe you were looking at the wrong widget type? Otherwise, please write in to the Helpdesk and we'll take a look.

Simplified Quote for Customer 11 replies

Terry L
Jan 23, 2021 12:48 AM
Joined Sep, 2017 10 posts

I do not have a box in my widget to check to simplify Charge details and I want that. How do I get that on mine?

Trigger For Exact Day of Week Trash Reminders 59 replies

Le Touquet Holid
Jan 23, 2021 12:29 AM
Joined Nov, 2018 113 posts

Yes, But a day of week trigger could be used for many things.

Discounting a VRBO referral 3 replies

Ken T
Jan 22, 2021 8:47 PM
OR Team Member Joined Aug, 2019 1705 posts

Yes, we're aware of this limitation, and are working with Vrbo to develop a way to generate custom quotes that works with their API. This is a bigger task than you might suppose and requires work at both ends, so may take a bit longer, but is very much on the roadmap.

Different Property Description for VRBO and OR hosted website 7 replies

Ken T
Jan 22, 2021 8:45 PM
OR Team Member Joined Aug, 2019 1705 posts

Not all property fields are used the same way by all the channels. You may find a way to accomplish what you want via this table:

https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences

Trigger For Exact Day of Week Trash Reminders 59 replies

Winlet3.com
Jan 22, 2021 7:51 PM
Joined Apr, 2017 3 posts

is this a notice sent to the guest?

Ability to edit content in the "checkout process" 0 replies

JLB Properties
Jan 22, 2021 7:49 PM
Joined Nov, 2020 15 posts

I realize we can edit the content in blue at the top of each page, but I would like the ability to also edit some of the other content. Some guests, who are paying with Zelle, Venmo, or check find it confusing when #3 of the "What to Pay" section of the form mentions "a Security Deposit will be due x# of days prior to arrival", because I include the security deposit as a line item on the booking total for guests that are paying with those methods. So technically for them it's due now, and not 2 days prior to arrival.

Discounting a VRBO referral 3 replies

Winlet3.com
Jan 22, 2021 7:44 PM
Joined Apr, 2017 3 posts

I am currently unable to discount a quote that comes from the VRBO platform. This would be a nice feature since the API department at VRBO does not work on weekends which is when most of my requests come in.

Different Property Description for VRBO and OR hosted website 7 replies

JLB Properties
Jan 22, 2021 7:40 PM
Joined Nov, 2020 15 posts

I have VRBO API and exactly what I fill out in my property description in OR gets published to VRBO. However I want more details (ex "see my other VRBO listing #...) to be in the VRBO description, but not on my website that is hosted by OR. I can't simply go into VRBO and edit just the description there because once I have the API in place it does not allow it, I can only edit in OR which gets pushed to VRBO but also my website. Can we implement a way to separate these?

Insurance acknowledgment, and other initialed items in the rental agreement 0 replies

Winlet3.com
Jan 22, 2021 7:38 PM
Joined Apr, 2017 3 posts

I would like the ability to have the guests initial certain items in the rental agreement. I especially am interested in having an accept decline on travel insurance.

Tags visible on calendar 3 replies

Alece
Jan 19, 2021 6:30 PM
Joined Jan, 2020 220 posts

Adding tag visibility when hovering over a booking on the calendar would be *enormously* helpful. Right now, when hovering over a booking we see some crucial details... I would love the ability to also see any tags that exist on that booking!

QB Integration: Option to map booking/payments to a single customer by property 0 replies

lindap
Jan 19, 2021 10:01 AM
Joined Jan, 2021 3 posts

The current QB integration is not compatible with how I keep my books.

As is common with real estate, I have multiple entities and properties all tracked in a single QBO subscription. To get around the 40 class restriction on the plus subscription, instead of using classes to track my properties, I use customers. I use classes instead to track the "type" (flip, rental, str, etc) so I can get an overview report of flips across multiple businesses/locations.

Each property is a customer and then I can run P&L or BS by customer to see the property level detail.

The problem with the current QB integration is that a customer is created for every guest/booking. Since I need to track the income on a property level basis, I need to do a JE to move the income from the "guest" customer to the "property" customer.

It would be great if there was an option to "sync to a single customer" for each individual property. Similar to how you can set a class for each property.

Add % as a cancel fee option on cancelation policy setting 8 replies

Valerie R
Jan 19, 2021 9:47 AM
Joined Sep, 2019 122 posts

In the past I've explained to our guests the fact that VRBO won't refund their service fee unless we refund their payment in full and have offered them the option to make an outside payment to me for the cancellation fee (through my PayPal account). If they do, then I initiate the full refund for the cancellation so that VRBO will also refund their service fee.

I record the cancellation fee in the charges and the payment for the cancellation fee as a payment in transactions.

Xero Integration? 4 replies

Leslie E
Jan 19, 2021 12:13 AM
Joined Feb, 2020 2 posts

Any update on this? I see lots of post from 2019, however, didn't know if it happened in 2020.

Picture Manager Upgrade 0 replies

Chris Uitvlugt
Jan 18, 2021 12:14 PM
Joined Jan, 2021 3 posts

Add functionality to select which picture go to each platform. Each platform has a different picture limit. Also ability to set different default profile pictures by channel or listing.

Create Custom Forms 3 replies

Miapartamentos
Jan 17, 2021 12:01 AM
Joined Nov, 2020 21 posts

I was trying to add a simple "Contact us" form, but am not given the option.
Sad.