Leaving Hostaway because of their booking fee?

Create Custom Forms

Status: Requested 19 Votes
Paul A
Nov 30, 2020 10:33 AM
Joined Feb, 2020 2 posts

It would be nice to allow guests to enter information on a custom form. I currently use jotform.com to send an arrival questionnaire to ask the guests how everything was upon arrival such as cleanliness. I also send them a departure questionnaire/survey. It would be nice to have that integrated in OR.

Chris L
Nov 30, 2020 1:27 PM
Joined May, 2017 207 posts

Great idea! I was looking at using Google Forms for something similar ("If you have a maintenance request, please fill out this form," etc.) but will have to look into Jotform.

However, if this feature is on OR's roadmap, I'll put that project off, so please let us know, OR guys! :)

Miapartamentos
Jan 17, 2021 12:01 AM
Joined Nov, 2020 21 posts

I was trying to add a simple "Contact us" form, but am not given the option.
Sad.

Mila M
Feb 13, 2023 3:21 PM
Joined May, 2022 7 posts

I am doing the same now, but with Google forms. It is very annoying since the collected information cannot be imported into OR unless manually. If you have multiple reservations, it becomes an impossible task. It defeats the idea of having a unified picture/spreadsheet of your guests, which you might want to use later in triggered emails or else.