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Had a guest book late last night on VRBO and I had to cancel the reservation this morning (reason not important). I followed the steps of adding a 100% "cancellation credit" to the charges, and then…
(Posted Aug 20, 2021 8:07 AM)
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Aug 20, 2021 8:07 AM |
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It would be nice if we could edit what specific information/questions we want or dont want on the "Contact Information" section of the booking process. For example I have no use for the fields of "h…
(Posted Aug 19, 2021 4:24 PM)
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Aug 19, 2021 4:24 PM |
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What about just adding a mandatory custom field to your booking process? In fact I'm going to go do that right now I like the idea so much lol!
(Posted Aug 19, 2021 3:59 PM)
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Aug 19, 2021 3:59 PM |
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I have a required "custom field" that must be filled out by the guest during checkout. I ask for names and ages of all guests, and this information then gets populated into the rental agreement. Th…
(Posted Aug 19, 2021 3:31 PM)
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Aug 19, 2021 3:31 PM |
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Just had my first chargeback. Guest didn't like that I had to keep some of their security deposit so they reported the charge as Fraud. Is there a way to run a report that contains all of the booking…
(Posted Jul 10, 2021 7:25 AM)
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Jul 10, 2021 7:25 AM |
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Copy thanks Chris, that makes sense. As a suggestion for the future, maybe give us all a heads up next time a change like that is coming so we can prevents such issues... I spent the better half of …
(Posted Feb 28, 2021 9:44 PM)
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Feb 28, 2021 9:44 PM |
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Just got a booking last night via VRBO API and low and behold there was no tax charged... I know my setting had been correct because just 2 days ago we got another VRBO booking and the tax was includ…
(Posted Feb 28, 2021 3:55 PM)
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Feb 28, 2021 3:55 PM |
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Got it, thanks Ken! I must have completely misunderstood what that setting was for lol
(Posted Feb 14, 2021 8:36 PM)
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Feb 14, 2021 8:36 PM |
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All of the sudden today all 3 of my ABB and VRBO listings are showing the entire calendar unavailable. I have API with both sites and my OR calendar is accurate. I've just done a full sync and that d…
(Posted Feb 14, 2021 6:58 PM)
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Feb 14, 2021 6:58 PM |
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Hello all, I've been using Ascent now for a few months (simply at the recommendation of OR), and have been less than impressed with them, mainly (but not solely) due to the fees they charge. After a…
(Posted Feb 10, 2021 5:23 PM)
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Feb 10, 2021 5:23 PM |
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I want a place to put it in OR, that doesnt show up on my website, and only shows up on VRBO...according to the table I dont see that...? It appears everything in OR shows up on the website, unless …
(Posted Jan 29, 2021 8:37 PM)
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Jan 29, 2021 8:37 PM |
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I realize we can edit the content in blue at the top of each page, but I would like the ability to also edit some of the other content. Some guests, who are paying with Zelle, Venmo, or check find i…
(Posted Jan 22, 2021 7:49 PM)
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Jan 22, 2021 7:49 PM |
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I have VRBO API and exactly what I fill out in my property description in OR gets published to VRBO. However I want more details (ex "see my other VRBO listing #...) to be in the VRBO description, b…
(Posted Jan 22, 2021 7:40 PM)
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Jan 22, 2021 7:40 PM |
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I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.
(Posted Dec 24, 2020 7:58 PM)
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Dec 24, 2020 7:58 PM |
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I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.
(Posted Dec 24, 2020 7:58 PM)
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Dec 24, 2020 7:58 PM |
