Feature Requests

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Built-in AI (similar to ChatGPT) 39 replies

Tim
May 23, 2023 6:25 PM
Member for 7 years 51 posts

I hate everything to do with AI, and I am a high-tech geek in networking & communications technology industry.

All it will do is make big tech companies richer, and enable businesses (large and small) to eliminate workers. Blue-collar workers who need jobs.

What will we do when there are no jobs?  Will AI feed the masses?

Do you (a successful businessperson) want to pay more taxes to pay unemployment and welfare to all the people who lost their jobs?

Do you want to live in a welfare state?

I'm just saying, think about the ethical and practical aspects of AI before you get all excited like it's a new Christmas toy.

I'll get off my soapbox now.

Set Custom Cancellation Policy by channel 6 replies

Austin G
May 23, 2023 5:07 PM
Member for 3 years 15 posts

I see the need for this.

I have a referral partner that sends me leads to my direct booking website, but my referral partner has specific cancellation policies that I must adhere to. These policies are more lenient that what I have for non-referral direct booking as well as Airbnb/VRBO.

So I'd want a specific cancellation policy based on referral source/code. Otherwise, it'll be a lot of work to orchestrate cancellations based on the referring source.

Thanks!

 

-Austin

www.smokymountainslodge.com

Schlage Encode 108 replies

Austin G
May 23, 2023 5:00 PM
Member for 3 years 15 posts

Schlage Encode is the #1 recommended smart lock for vacation rentals...they are everywhere.

If I had a direct integration, that would make it so much easier for me. I'm currently forced to use a 3rd party (Jervis) when I'd rather just integrate directly. 

 

-Austin

www.smokymountainslodge.com

Built-in AI (similar to ChatGPT) 39 replies

Austin G
May 23, 2023 4:57 PM
Member for 3 years 15 posts

I'd love to see this too! Would be great to get some intelligent AI to do auto-responses. This has been the big competitive advantage of hospitable, since they've been very strong with messaging/AI.

- Austin

www.smokymountainslodge.com

Google Vacation Rentals Connectivity Partner 326 replies

Austin G
May 23, 2023 4:17 PM
Member for 3 years 15 posts

+100% to the Google Vacation Rentals. This will really differentiate my cabin from many others on the Google Maps view and hugely increase direct bookings.

I run my direct booking site on a self-managed WordPress site and utilize the OwnerRez widgets: www.smokymountainslodge.com

PLEASE add me to the beta!! I'd love to test and add feedback. Thanks!

VRBO Native Messaging in OwnerRez via API integration 129 replies

Aunger Vacation
May 23, 2023 3:26 PM
Member for 5 years 57 posts

Hi, there OwnerRez and the team just got this as FYI from uplisting. Looking forward to hearing about OWNERREZ :) 



SEASONS - Add ability to copy seasons 4 replies

Randy H
May 23, 2023 1:28 PM
Member for 6 years 60 posts

I have many properties that due to various reasons have unique seasons. 

Mostly because owners block dates that do not adhere to any sort of schedule

As a result I end up with all sorts of exceptions to seasons and with 37 properties

it becomes quite a task keeping up with them.

I have come to the conclusion that I almost need a set of seasons for every property.

It would be great if I could just copy the seasons from property to property.

For example

Unit 304 has the following.  Unit 305 is probably very similar with a couple of tweaks.

If I could just BATCH COPY 304 seasons to 305 that would be a huge timesaver.

 

Merge Calendars 2 replies

Shannon J
May 23, 2023 8:04 AM
Member for 3 years 2 posts

I am a cleaner with limited access to 3 different hosts' calendars.  It is time consuming to toggle between multiple calendars.  Can a "merge calendars" feature be added, only viewable to me?  

Photo Performance/Conversion Report 0 replies

Honeyland Homes
May 22, 2023 6:02 PM
Member for 3 years 4 posts

I'd love to see a feature that shows me which main photos have the highest number of booking conversions. I'd also love to see what the "headline description" was at the time of booking.

Being able to sort or filter these results by season or months would be helpful too. For example, maybe I find out that an indoor photo of our fireplace performs better during the winter season but not as well during the Fall because there was an unexpected heat wave that month.


Please enable the ability for TEAMs to view conversations, but NOT edit or respond. Read only access. 0 replies

PM Company L
May 22, 2023 4:57 PM
Member for 4 years 9 posts

Please enable the ability for TEAMs to view conversations, but NOT edit or respond. Read only access.

MAP widget for WP plugin 4 replies

Libby A
May 22, 2023 2:43 PM
Member for 3 years 2 posts

I'm aware of Google Map capabilities, but OZ creates one map and automatically adds every new property that is added in the backend, whereas to create the map in Google, I'd have to go in and update each one of my new properties on it, It feels like double work to me. OZ already has this option on their hosted websites. 

MAP widget for WP plugin 4 replies

Ken T
May 22, 2023 2:23 PM
OR Alum Member for 6 years 1704 posts

I'm not sure what the purpose would be?  The usual map systems, like Google Maps, make it easy to embed their map in your site, so we'd just be duplicating their efforts.

https://support.google.com/maps/answer/144361?hl=en&co=GENIE.Platform%3DDesktop 

MAP widget for WP plugin 4 replies

Libby A
May 22, 2023 2:15 PM
Member for 3 years 2 posts

It would be great to have a map widget like you have available on the hosted OR website, available for Wordpress or other sites.

ie: https://blu-sky-villa-1.hosted.ownerrez.com/map

 

 

COMMISSIONS - Add ability to have different commission rates based on listing site 0 replies

Randy H
May 22, 2023 10:56 AM
Member for 6 years 60 posts

Costs related to OTA bookings vary as do the expenses we incur as a property manager.

I would like OR to consider adding capability to have different commission rates based on listing site.

Currently on the owner screen we set the commission.

This request would be that on that commission screen having the ability to add multiple commission rates based on listing site.

Thank you

Affirm payment option 14 replies

Stacia and Larry M
May 21, 2023 4:25 PM
Member for 5 years 22 posts

.

 

 

 

Collect Photo ID Option in Rental Agreement 198 replies

Dror E
May 20, 2023 10:52 PM
Member for 3 years 5 posts

Perfect, thank you 

If you've followed the instructions in the article Ken linked above, that should be all you need to do to setup the requirement. Testing is best done by going into a booking, to the legal tab, then when you click to request an e-signature, the pop up gives you an option to preview. Once the agreement opens, scroll to the very bottom of the first page to see the ID upload section.

by Adria H – May 21, 2023 2:46 AM (UTC)

 

Collect Photo ID Option in Rental Agreement 198 replies

Adria H
May 20, 2023 10:46 PM
OR Team Member Member for 3 years 185 posts

If you've followed the instructions in the article Ken linked above, that should be all you need to do to setup the requirement. Testing is best done by going into a booking, to the legal tab, then when you click to request an e-signature, the pop up gives you an option to preview. Once the agreement opens, scroll to the very bottom of the first page to see the ID upload section.

Departure Report need a new column for Next Arrival date 0 replies

Bogdan C
May 20, 2023 4:00 PM
Member for 3 years 2 posts

Hi,

I suggest to add a new column in the departure report for next arrival date, cause it will help to see which property have to be cleaned first. In my company, those apartments with check-out and checkin same day are our priority for cleanings, after they are cleaned we start to clean those apartments that have next arrival in next days.

Also when you check only departures in a report, the report comes with arrivals dates also and that columns are useless and confusing when you have many departures to follow... so better to erase those columns and only let what i check (only departures, no arrivals, no stayings).

Property Sharing - Search for OR users in my area 1 reply

Ken T
May 20, 2023 3:22 PM
OR Alum Member for 6 years 1704 posts

Unfortunately, there is not, and at present we don't have any plans to add such a function, because of the privacy implications.

Property Sharing - Search for OR users in my area 1 reply

Donaven B
May 19, 2023 10:22 AM
Member for 3 years 45 posts

I am considering building a property sharing site for my area, but don't really have a good feel for how many users of OR I have in my area to know if this would be worthwhile.  Is there some way to search for owners in my area using OR so that we might build a network?

Drop Down Arrow Next to Properties 1 reply

Caleb M
May 18, 2023 1:22 PM
OR Alum Member for 4 years 174 posts

This is doable via CSS, if you navigate via Settings > Hosted Websites > Website in Question > Theme & Layout > CSS you can either paste code provided to you or your own in this section to modify many features of the hosted website service. 

 

For this request you could paste the following into the aforementioned section, change the border-width value to control the size of that dropdown button. Do note 4px is the default size, but you can change it to 6px or even 8px to double its size.

 

li.dropdown.header-links-menu .caret { border-width: 4px; }

Customize pages in booking guest flow! 2 replies

Lisa S
May 18, 2023 11:00 AM
Member for 3 years 18 posts

I’m with you on this!! I’d also love to embed a little survey question on the thank you page (I use Airtable forms) asking guests their top reason for choosing our rental for their stay. (Eg. Quality photos, a specific amenity they need, location, our commitment to enviro & social responsibility, referral by a friend, or other)

 

OR - I’ve also wondered why guests are being told to write their reso # down because aren’t they getting it sent to them in an email right away? Could you just change that part on the thank you page now for us all? 

Different Minimum Nights Rule for Different Channels 6 replies

Steve F
May 18, 2023 9:11 AM
Member for 5 years 1 post

Since Airbnb has been constantly changing their search criteria every year and each time restricting our ability even more to fine tune our own marketing, we need this feature more than every, in order to try to take advantage of the other channels that are more favorable to small owners and that allow us more flexibility to run our own business.  Thanks, Steve

Calendar Display - Grey Out Blocks on Month View 0 replies

Alece
May 18, 2023 8:28 AM
Member for 6 years 369 posts

I have our Display Preferences set so that blocked dates are greyed out on the ribbon view. This, however, does not transfer over to the monthly calendar view, nor is there an option to set it that way. Ideally we should be able to select that same option for the month view as well. I’d like the blocked dates to be grey whether looking at the calendar in ribbon or in month view. 

Drop Down Arrow Next to Properties 1 reply

Stacie S
May 18, 2023 6:40 AM
Member for 7 years 24 posts

Can the drop down arrow/icon be larger?  We have many visitors to our website who decide to call because they struggle to find a better way to search our properties.  We have subheadings under the Property heading which will make it easier for guests, but many miss the small arrow.  

Collect Photo ID Option in Rental Agreement 198 replies

Dror E
May 18, 2023 1:20 AM
Member for 3 years 5 posts

Do I have to do anything to include it in the rental agreement? I already checked the box for checkout acceptance quote. How do I test it? 

Report to show unsigned Rental Agreement +way to mark or Identify ID received 6 replies

Texas Vacation M
May 17, 2023 12:44 PM
Member for 3 years 8 posts

I also agree that there should be an easier way to see if a rental agreement has been signed when you look at bookings.

VRBO Native Messaging in OwnerRez via API integration 129 replies

Shawn H
May 16, 2023 6:06 PM
OR Team Member Member for 4 years 311 posts

Update: it is feature complete and in testing. That is all I can say at this time ;-)

VRBO Native Messaging in OwnerRez via API integration 129 replies

Brandon B
May 16, 2023 6:00 PM
Member for 4 years 17 posts

Any update?  :)

 

Inquiring minds want to know :p

VRBO Native Messaging in OwnerRez via API integration 129 replies

Katie K
May 16, 2023 5:55 PM
Member for 6 years 20 posts

Thank you so much for putting this together, great information!!!