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That is why i put in a request to make it an add on
It would be great to have two separate albums for the two largest booking sites. Airbnb is my primary source for bookings and now that I have integrated with Ownerrez my photos are all messed up. The best listings have their photos in an easy to follow order and I have to bounce around with the extra 50 which won’t show as nice on Airbnb because I have to show my entire home in the first 50 for VRBO then back track with the additional 50 to add on to Airbnb. Some listings 50 pics is plenty but I have a large extensive property and 50 just doesn't cut it.
The shift+click function typically works whenever there is a table present. There may be edge cases as well, but on the page you've displayed in your screenshot it does not work.
Thanks, and how would I do that doesn't seem to want to allow me to add that.
Maybe something in the future to add a contact us page default option like some other pages are already built.
Hi Ken,
Any update on a roadmap for this? A report where we could select the headers we'd like included?
Please allow my owners/clients to set up their own payment processing systems under https://app.ownerrez.com/paymentmethods
This would allow their payment processing to integrate directly into their managed listings without needing to provide me with login details to any of their payment processing accounts.
pls add me to the beta group as well if possible.
The OwnerRez surcharge system, found in Settings > Surcharges, gives you a way to offer these services to your guests to select on checkout. The option add-on will be added to the list of charges, and will be paid for according to the usual payment schedule along with everything else. Check out the support doc below to learn more:
https://www.ownerrez.com/support/articles/add-on-services
You can also take a look at The Host Co which is an upsell platform that allows you to create online stores where guests can purchase add-ons, services, items, etc.
I'd also love to be added to a beta group if/when it exists!
Great job! However, I think it would be useful if every other month was shaded differently so when you scroll you can see where the month starts and ends more easily.
This is absolutely AWESOME. We have struggled with the old ribbon mid month and end of month on our cell phones and end of month on our desktop since we moved to OR. Bookings that overlapped those periods were difficult to manage and see. For our business this is a huge hit! I know we all have our likes and our dislikes but we wanted you to all know that we as a company appreciate the new version and we look forward to future enhancements... hover and have it show rate plus taxes on a specific date/property.. click and drag to select multiple days for the quote/booking popup and have the dates be prefilled... drag and drop from one property to another and then have the rate change popup appear...a visual indicator of some kind if payment is still owing - maybe guest name in a different font or color?
At any rate... thanks for making the update!
Hi Charlie,
If the booking is an upcoming booking, the system should already display it on the sidebar for you to click on. This typically would stay up during any screen of the guest record. If the booking is already departed then this wouldn't be the case however you can click on related activity to be provided a list of any bookings that are associated with that guest allowing a quicker means to get back into the overview.
We have our door code going out in an email to the guests at 2pm because the guests check in time is at 3pm. We are looking to make it at 2:30pm but we see that isn’t an option because they are set for every hour. We think that having it 30 minutes prior to their arrival would be a better feature. Even if there was a way to customize making it a time you preferred to have for the guests.
FIXED! Thanks for the quick turnaround!
Allow for modifications of the Quote page text.
The text below does not describe the circumstances for a long term stay. If one wants to reserve the time on a calendar for an entire several months stay and bill monthly, the language on this page confuses the potential guest. Even though I have told them that I will bill monthly, this text says that I will bill 100% of their outstanding balance on a specific day. Why not take this out entirely.
WROTE IN A FEW DAYS AGO ON THIS, WOULD LOVE TO DO THIS AS WELL
Hi Alece - please try again. Looks like it was filtering but just showing black and white instead of fading like you were used to!
This would be very helpful. 70% of our booking revenue comes from travel medical professionals. They aren't the only travelers using STR's for longer term stays. The billing process in Owner Rez is incredibly clunky and puts follow on billing at risk if we happen to forget to manually set up the follow on bills in the system.
Hey Shawn! I reverted to Legacy as I need to filter bookings... and -- heads up! -- filter no longer is working there. I've tried filtering by tags applied or not applied as well as by listing site -- and all that happens is that it makes all booking text bold, but does not actually filter any out. Yikes!
Does Shift+ also work on creating owner statements? Since all owners are auto selected when "Specific Owners" is selected, we must uncheck every owner individually. Too time consuming to worry with since we have 80+owners. Select all or none would be greatly appreciated.
Awesome! Thanks for jumping right on that, Shawn!
Also -- I'm not sure if you're aware, but the ribbon changes seem to have impacted something in the Portal Access ribbon view, rendering it useless at the moment for all my homeowners.
Hi Alece - that should be fixed now!
Hello,
It would be nice to integrate beach gear rentals in the guest checkout process. I'm not aware of a way to do this today other than including a message telling them to rent beach gear elsewhere.
For my location on Hatteras Island, I spoke with Ocean Atlantic Rentals and they seem interested in a partnership for beach gear rentals when guests make their booking. They provide equipment for 100+ miles along the NC Outer Banks including Hatteras Island.
https://www.oceanatlanticrentals.com/
Is this something OwnerRez would be interested in?
Regards,
Russ
Third-party alerts - that's a good start, but it only sends alerts for bookings and any changes to it. My co-host, who is local/closer to my rental home, is responsible for all communications, especially inquiries, guest checkins, guest checkouts, and any issues that might occur during their stay.
You can send Third-Party Alerts to anyone:
https://www.ownerrez.com/support/articles/bookings-display-for-cleaners#third-party-alerts
OR Team -- thank you so much for the scrolling ribbon view!!! This has (obviously!) been a feature many users have been eager for, and it's awesome to see it get implemented! I appreciate all your hard work on this!
When do you anticipate being able to filter by bookings on the new ribbon? We utilize that on just about a daily basis so will unfortunately be relegated to using the Legacy ribbon until that is added.
(As one example, for context on why this is crucial for us: We tag bookings that we've already written welcome notes for. We use the filter in ribbon view to quickly view any bookings that don't yet have the welcome note tag so that we can see which ones still need to be written.)
--
Also -- I'm not sure if you're aware, but the ribbon changes seem to have impacted something in the Portal Access ribbon view, rendering it useless at the moment for all my homeowners.
I hope this feature is made available soon. I added my co-host and she complained about not receiving any notifications. That's when I came across this feature request - was very surprised that it did not send email alerts (at miminum) to team members with full access. Is there any workaround for the cohost to receive alerts, while this feature is being implemented -- how about text messages?
IDK how I managed it, but when I turn my phone it no longer flips to landscape view. OR is the only "app" on my phone that doesn't turn when I turn my phone. Any idea what I might've done to mess this up?
Hello all - I should have mentioned in my earlier post that we do provide a way to revert back for those that prefer or need the "legacy" ribbon view.
Find out how to do that in the support article: https://www.ownerrez.com/support/articles/main-bookings-display
The desktop works and looks great but it needs work on the mobile version. New is difficult to use on a phone. When I hold the phone vertical, I cannot see the property names with only 17 chars visible. When I hold the phone horizontal, more than half of the screen is used for bars and icons and little window left that only 3 properties fit. Fonts and scale of the bar chart can be smaller to fit more into the screen. I cannot see a full month now in the mobile.
