Feature Requests

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For owners with gaps in guest stays and high heating/cooling costs, having this integration would pay for itself.

Can you see if they can return a tag that can be used in a triggered email within OwnerRez. It could suppress the door code email and notify the owner/manager that the reservation needs attention.

We have a Facebook page we use to promote direct bookings. They now have a hotel API, so it would be great to have this added as a channel in OwnerRez: https://developers.facebook.com/docs/marketing-api/hotel-ads/catalog#hotel-api

Yes, this is an important function we need too!

I have so many airbnb guests call me concerned about the legal agreement email.  What if it were fashioned more like an online check in? Where they fill out basic contact info and maybe vehicle type along with whatever else and then check a box that consents to terms...

I think it would be more inviting, less threatening and in turn gain more contact info about the airbnb guests. 

If only the system alerts could be modified!

In the meantime, please add the CC fees to the Payment collected email and maybe a total to be disbursed (total collected minus fees).  That's the first thing I have to look for in the system after getting a payment so that I have the info needed to update my accounting.  Thanks.

Right now, the only field option to use the owner's name (in an email template to send them owner statements) includes their full name: first and last. When have we started an email with Hi FirstName LastName? Never. 😉  Please provide the option to enter owner's first and last names separately so they can be used individually as a field as needed. 

• I'd use First Name only in email templates.
• I'd use Last Name only in formatting names of the Owner Spreadsheet files. 

There is no book it now functionality for owner reservations on Instagram currently. It is hard to evaluate something that is not activated yet.

We’re seeing more and more engagement on Instagram every month. It is something that we need to be ready for and anticipate. People use it a heck of a lot more than email, websites or FB now. 

OR - Please add this feature. 

does anyone actually book on IG? we have had IG for years and post regularly. Judging by Google Analytics, it is a dud. 

I understand both sides to your idea.  As a whole though  I think it could be very helpful and effective in a diverse number of ways!

Specifically to your case, it sounds amazing.

In my case, id LOVE to get a confirmation they have read the house rules. I have a houseboat that requires you to flip a switch on while you shower, in order to pump the water out of the boat... or else it builds up in the hull of it.  NO ONE must read the rules, even though they are in huge bold font right at the top of the page, and my husband is always having to pump it out at least once every week. So a confirmation button would be great. Otherwise, I'm left being pesky by asking them if they read it and reminding them to read it. Without knowing they have, I'm just annoying them with old news.. if they have read it, that it is!

High five to your idea!! 

yes!! This would be great. We do 95% of our business from instagram marketing and influencers. 

I vote 10 times for this!

Kudos to you! Problem solved!! Awesome awesome! 

Much appreciation!!

Lacey

The default iCal export link doesn't include any guest info because it's meant to be shared publicly to other listing sites.

You can create additional links and include more information like guest name or even create a fully custom export using field codes.

Here's how to do that: https://www.ownerrez.com/support/articles/custom-ical-links

Then you'd take that custom iCal export and use that to import into Google Calendar rather than the default iCal export.

When i used Lodgify, i synced with goggle calendar and used the monthly view widget as a whole page on one of my phones home screen,  just as i do now with Ownerrez. The information fed from Lodgify through sync was different than what is fed from Ownerrez through sync.  All i would like is the name of the guest included in the data. I can better personalize their experience and time with me and my place if i see them as a name and not just a booking. 

Shouldn't be too hard to make happen huh? I don't want a whole app.  Just more synced info on my calendar widget. 

♡♤♧◇

Lacey

To have a more secure platform would be great! It'd be devastating if my OR account was hacked. 

Is there an update on whether you can require phone numbers on the form? I can't seem to find where to do it...

Thanks for your reply, Shawn.  I had searched for it prior to adding my request, but nothing popped up, so I didn't know it had already been requested.  Thanks again for letting me know it is on the roadmap.

Thank you Kumar. 

Hi Ken,

I was looking at another called superhog. The issue with these services that is not fully integrated is that they don't communicate back to OR. Ideally this service should be fully integrated, so when booking or inquiry is made, trigger can link to complete id verification before they can go to next step. 

Currently if I use Superhog, it is disjointed from the workflow. They sync the calendar with OR and send the request to the guests for verification. But there is no automated way to take any action if id verification is not completed.For any action based on id verification is manual process.

Thanks

kumar

I know both Safely and Checkin do provide these services as part of their packages.

https://www.ownerrez.com/support/articles/other-integrations-overview

Ken do you know if there are plans for OR to partner with ANY guest screening platforms out there...?

Good news! This is a planned feature that we've actively developed on. Please keep an eye on our change log!

I am in agreement with this request. An option to have the cleaning expense posted as the departure date is definitely needed in PM. Charging for the cleaning in a month before the service is rendered is problematic.

YES YES YES.

I am in agreement with this request. An option to have the cleaning expense posted as the departure date is definitely needed in PM. Charging for the cleaning in a month before the service is rendered is problematic.

When choosing an optional charge at checkout, the guest can choose the number or amount needed of that Charge. For example, an optional charge would be Beer & Wine with dinner. The guest can choose the amount of people that would like this included in the bill, rather than the current default which is all adults. Instead the guest could choose the number of adults this applied to. (because not all the adults may want to drink)

I would love this feature as well. 

I'd like to be able to automate / send myself (and other key players) various weekly reports. My request is more geared toward financial reports, but also reports such as "Bookings this week." 

Thanks!

Has anyone looked into accepting Affirm as a payment method for potential guests? Our weekly rentals are ~$10k and with a monthly zero interest option, it might open the flood gates…
Thoughts?

Please become a Google Vacation Rentals Connectivity Partner.

I get direct bookings via Google search, and I believe I'd get significantly more if found via Google Vacation Rentals. Unfortunately the only way to do that is via a connectivity partner. Right now other channel managers are serving as such. Would you take another look at this and seriously consider it?

I don't know about others, but I have gotten more direct bookings via Google search than bookings via Booking.com, and total zilch via Houfy, Find Rentals, and Home2Go -- all of which OR has set up with API.

With how popular Airdna and OR are, I'm surprised this doesn't have more votes. I wonder if it's lack of visibility that this feature request exists and can be voted on or lack of desirability from users?