Leaving Hostaway because of their booking fee?

Tarki

Joined May 2020
73 posts
Topic

Blog » August Product Update - QuickBooks Deposits, Hubitat and igloohome Door Locks, and Updated Notifications

https://uc.orez.io/w/files/2b6ade926e3f4e9097299991aff002f9   You do all sorts of design improvements and other things and this is good. But... when it comes to some errors I point in your s…

(Posted Oct 3, 2024 2:17 AM)

General Help and Questions » Watch out: Availability/Property Search Widget shows wrong per night price!

Hi Caleb, Last reply I received your team via email is the following, so the problem is not resolved:   "It looks like you’ve explored all the available options for now. I’ll pass this al…

(Posted Sep 13, 2024 3:42 AM)

General Help and Questions » Watch out: Availability/Property Search Widget shows wrong per night price!

Watch out: Availability/Property Search Widget shows the per night price much higher than what it is. discounts are not calculated into per night price shown. You can see it in the following scre…

(Posted Sep 6, 2024 12:28 PM)

Feature Requests » Price comparison widget

Voting is a good thing but a good idea is a good idea regardless how many people vote for it. We don't always see everything in the forums as we've got busy lives. So, in my opinion, you should N…

(Posted Sep 4, 2024 1:39 PM)

Feature Requests » Ability to book directly from general availability search

I'd like to add something else related to this discussion. OR support tells me in a very casual way that "When it comes to the pricing shown on the Availability/Search widget, it will not factor in a…

(Posted Sep 4, 2024 1:12 PM)

Feature Requests » Affiliate / Referral marketing integration

It'd be great if an affiliate / Referral marketing integration was possible. I've been checking a couple of software providers and all I tried connect to Stripe, however, since the booking is complet…

(Posted Aug 28, 2024 1:24 PM)

General Help and Questions » How to add a list box to enquiry / booking widget to find out how the guest found us?

Hello all,   Is there a way of adding a listbox to the booking widget so we can ask the guest how they found us? The list would contain e.g. VRBO, Airbnb, Google Search, Social Media etc. …

(Posted Aug 21, 2024 4:03 AM)

General Help and Questions » Widgets failing again?

Hello, I'm having the same problem and support team still couldn't fix this problem for more than 10 days back and forth. Are there others having this issue too?

(Posted Aug 12, 2024 4:14 PM)

General Chat » HomeToGo (horrible expereince)

Hello all,   I wonder how your experience is with HomeToGo. For us, it was a horrible experience. Extremely low quality guests, bookings with stolen cards, mixed up bookings (although the gue…

(Posted Dec 5, 2023 4:43 AM)

General Help and Questions » Airbnb bookings come into OR with US phone code "1" regardless of the phone number

Hello, there is a recent problem: Airbnb bookings come into OR with US phone code "1" regardless of the phone number. For example German phone number   +4917624625363 comes as  (+1 4917624625363) +1 …

(Posted Oct 9, 2023 8:05 AM)

Introduce Yourself! » VRBO removed the reviews that came from OR

I've sent an email to the OR support, as you suggested.  Please note that this is a serious problem because, as a result of this problem, our VRBO rankings are effected very badly! Here is th…

(Posted Jun 23, 2023 7:24 AM)

Introduce Yourself! » VRBO removed the reviews that came from OR

It looks like VRBO removed the reviews that came from OR. Do you experience the same issue?    VRBO stopped publishing new reviews that come from OR some time ago (see the following link) but…

(Posted Jun 20, 2023 9:25 AM)

Feature Requests » Ribbon view at a specific date

The filter option/function is a really powerful tool and therefore I still use the old version of the ribbon view. Please continue to support the old ribbon view until you add the filter option/funct…

(Posted May 2, 2023 1:38 PM)

General Help and Questions » Hometogo and another disputed payment from the guest (OR team please pay attention)

Another guest who came via Hometogo disputed the payment as fraudulent (1332 Euros!)  5 adults stayed at our apartment for 5 nights and after 27 days of their stay, they disputed the payment.  …

(Posted Dec 31, 2022 4:55 AM)

General Help and Questions » Payment (credit card) processors

I wonder if there is a current list for OR supported payment processors that work for UK businesses?   Does Opayo work with OR?    Stripe fees are so high, so I'm desperate to find a …

(Posted Dec 29, 2022 4:41 PM)

General Help and Questions » run reports to see historical payment info from disabled properties

Thank you for the workaround you suggest but this is very inconvenient for handling data from disabled properties.  I believe you have to do something about this...

(Posted Nov 29, 2022 2:03 PM)

General Help and Questions » run reports to see historical payment info from disabled properties

Agree with the others, when a property is disabled, there should be a possibility to be able to get the data into the reports.

(Posted Aug 13, 2022 4:37 AM)

Feature Requests » Zapier Integration

Integration to Zapier or to a similar tool is really very important. Hope it gets implemented soon.

(Posted Aug 8, 2022 5:42 AM)

Feature Requests » Better booking notes

Notes part of bookings is a very critical part for us and we use it in various ways. Some improvements in the booking notes area would be wonderful: Here are some suggestions: 1) Possibility …

(Posted Aug 7, 2022 5:18 PM)

General Help and Questions » Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?

Is there a specific reason why OR support doesn't give a reply to this topic?

(Posted Jun 17, 2022 4:24 AM)