Instead of Legal Agreement, Online Check in

I have so many airbnb guests call me concerned about the legal agreement email.  What if it were fashioned more like an online check in? Where they fill out basic contact info and maybe vehicle type along with whatever else and then check a box that consents to terms...

I think it would be more inviting, less threatening and in turn gain more contact info about the airbnb guests. 

I have so many airbnb guests call me concerned about the legal agreement email.  What if it were fashioned more like an online check in? Where they fill out basic contact info and maybe vehicle type along with whatever else and then check a box that consents to terms...

I think it would be more inviting, less threatening and in turn gain more contact info about the airbnb guests. 

UPDATE: I have implemented my own form of this with he language i use on my email template. And so far total success. I'm gathering guests contact info almost every time now and no more worries from the guests. I plan to add more elements but for now the basic email subject saying "online check in" is a win!

Be aware that a "check the box" style of form has no legal standing in court, whereas our e-signed rental agreements do comply with the Federal requirements to be accepted as a legally valid and binding contract in the case of a dispute.

https://www.ownerrez.com/support/articles/renter-legal-agreements#legal

Oh yea so I'm definitely leaving the link with the legal agreements for sure I'm just kind of wording the email subjects and a few things throughout the email to make it sound more like an online check-in. And am I glad that I've done such thing because I just had to pull out the legal agreement last night to prove as evidence to Capital One that a guest charge from January was not a fraudulent charge and thank god for section 6!!

I actually think this is kind of ingenious. It's still a legal agreement that they have to read and sign, but by calling it "Online Check-In," it makes it seem far less scary and more like a benefit ot them ("Sign this for YOUR convenience so you can go directly to the property instead of setting up a time to meet us in-person, etc.").

I might actually implement this in my communications with guests!

With the current legal agreement format, is there a way to allow guests to enter additional information, such as additional guests names and phone numbers, vehicle information etc. and submit it back electronically, or is the only information returned the electronic signature?  

Yes, using custom fields:

https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance 

I have guests fill out all that info on my legal agreement. Add custom fields then go to legal agreement and insert them. Preview it to make sure it's right. Easy enough. Just set up the custom fields right. Make them "required" and a "booking" type for it to show on legal agreement.  

Thanks for the information. It seems like too much information for them to enter during the booking process, and I feel they will move on and not complete the booking.  Is there a way to request the information later, to pre-fill a form like the one I have attached, or to add these fields to be filled/captured as part of the legal agreement signing process, separate from the booking process?

Registration CBR 2023.doc

At present there is not.  However, we are currently considering a major redesign of this entire process, which would address your concern in a variety of ways.  No ETA on that though.

I have so many airbnb guests call me concerned about the legal agreement email.  What if it were fashioned more like an online check in? Where they fill out basic contact info and maybe vehicle type along with whatever else and then check a box that consents to terms...

I think it would be more inviting, less threatening and in turn gain more contact info about the airbnb guests. 

UPDATE: I have implemented my own form of this with he language i use on my email template. And so far total success. I'm gathering guests contact info almost every time now and no more worries from the guests. I plan to add more elements but for now the basic email subject saying "online check in" is a win!

Can you share your email language? Do you request it right after booking or X days before check-in?

... to make it sound more like an online check-in.

Do you think that by making it sound like an online check-in, that people will wait until arrival to complete it?  I state in my listings that the rental agreement is a requirement and to have it signed w/in 72 hours.  No issues in the better part of a year that I've been using agreements.

Yes this is an old post.  I've since made changes that helped a lot. But i think they'll pay attention or not.  No matter what the wording!!!

I like your idea - do you have a like to see what you have created for your guests to sign? I'd like to do this for our guests.   Thanks!

Do you mean the email I send them or the actual agreement? 

The agreement if that's possible

Thank you!

Actually I'd really like to see both, to see how you've set them up.  I have an agreement with fields etc and am trying to do what it sounds like you've done,   Thanks