Feature Requests

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I would like to request to remove minimum gap day requirements on vacancies closer than a set date. For example if I have a 3 day vacancy within 7 days, and if my minimum stay requirement is 2 days, and I have a "do-not-allow 1 day gap" requirement, in order to increase my chances of getting bookings at the last minute I would like to remove the minimum gap day requirement for that duration, but not for vacancies out in future.

I’ve been collecting guest ID’s at the time of booking via HelloWorks since 2019 and not once have we had a guest not comply or complain. When my HelloWorks account expires, I’ll use the process OR has established.

The feature for initials in the Rental Agreement already exists.  

Great! And booking window too?

Thank you 

@High Mountain PM - sign up for a PM account with Rental Guardian.  They will give you a site for guests to book there or you can add a link to purchase at the time of booking.  Our branded site Rental Guardian set up: https://coastalwaves.rentalguardian.com/.  By selling it yourself you get to keep a good chunk of it as commission, 30% I think. You have to turn off the Travel insurance option during the reservation portion and enter your own verbiage and link.   Be forewarned....since it will not get added to the reservation in the charges or transactions it is a pain to keep up who purchased it and who did not.  I did it this way for a year then gave up managing this when we went from 20 to 40 properties.  But I do still ask guests to purchase travel insurance through us directly with the reservation confirmation and a few other email triggers with this verbaige

"  If you have not added Travel protection to your reservation, we highly suggest doing so at this time. We offer 2 levels of coverage. The first and the one we recommend is Play Travel Protection CFAR, Cancel for Any Reason, policy (10.8% of rental cost), and the second is the standard Play Travel Protection Policy (7% of rental cost)..."

Weigh if the extra $ vs time is worth it for you.

Thank you, thank you, thank you......just need initials feature legal agreement - :) 

Changeover overrides are also planned.

Feature Request 

It would be great if we could batch edit Discounts and Surcharges to change things like their Season or ranking Position.

Thanks!

There is not - but, it's being discussed for v2.

Yes!

I would suggest, for similar last minute situations, to also be able to overrule the booking window rules.

For instance, I have a standard 3-day booking window to be able to prepare the house, but if I have the house ready and I want to put 1 night on the market for the next day, I would like to be able to overrule that for that particular date.

Yes, this is planned for the fairly near future.

For sure you should vote if you haven’t already - this should be a feature 

Agreed.  Want this feature

I see this feature is released which is wonderful! I was wondering if there is a way to allow for multiple ID image uploads. I have the need to collect the Driver's license for every potential golf cart driver, who might be using our golf cart, while staying at our vacation rental. Ideally, I'd like to collect the photo ID of the agreement signer. And then send a link at a later date, for others to upload their IDs securely. As I don't want to hold up the agreement signing process, while they wait to collect DL photo from everyone in their party.

Thanks!

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

I totally agree with you Dori123!  That's why I went looking for this function, too.

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

I would like to be able to block EITHER check in or check out on specific days (like Christmas). I don't care if people are doing one or the other on the holidays, but I want to prevent my cleaning crew from doing a flip on holidays. Please consider implementing; this seems like easy coding and would be super helpful! 

Thanks

Hi

I've only just started to use OwnerRez and restricting check in check out on major travel days was my first priority. So it was disappointing that OwnerRez does not have this feature, especially when inferior systems do!  I wanted to stop check ins and outs on December 25, 26, 31, Jan 1, July 3, 4 and so on. Ultimately, I had to create a new season for each day, as this is the only way to restrict the check in and check out. Any serious property manager would want this feature as it really does increase revenue. I hope all you guys at OwnerRez are listening! LOL

 reply

Has this feature been released? I’m hoping to prevent people from checking in/out on thanksgiving, Christmas, New Year’s Eve, etc. I set minimum night stays around the holidays but I couldn’t find where to prevent check in/out on the actual holiday

Many of these are System Messages:

https://www.ownerrez.com/support/articles/system-messages

You can override the default email templates that the use, and, when you do that, you can rearrange the subject line however you please to your convenience.

⠀

Currently on my iPhone in the email view of all emails all I see is:

[Booking # ORB566####] Security dep

I need to open the email to see what it’s actually about  

[Booking # ORB566#####] Security deposit for Mickey Mouse at CMH West Wing will be automatically released tomorrow

if you list it like this next example I do not have to open the email  

Sec. Deposit will release tomorrow for Mickey Mouse [Booking # ORB566######]

In general - Put the action first. For example

ErrorFailed

Released

Renewed

Etc. 

as it is now you have to open the emails to see what’s happening. wastes time. 

Right on, Thanks Shawn, AKA Jill. :) I Appreciate this, We have been waiting a long time for this. 

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?

I know I'm not Jill, but wanted to assist! Since it's a booking custom field, the file is uploaded under the booking's Files tab (you can also see it under the Custom Fields on the booking).

Hello Jill, thank you for the clarification. That makes sense so basically create the custom field and make it a requirement as part of the booking process, easy enough! Thanks

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?