Leaving Hostaway because of their booking fee?

CWV

Joined November 2019
61 posts
Topic

General Help and Questions » Default list view to bookings only?

Any update on this Paul?

(Posted May 19, 2024 6:47 PM)

General Help and Questions » control details visible on Owner Portal

It would be super helpful to have more flexibility on what an owner sees on their portal. For example, show the reservation # but not the details like the number of adults, children, pets, and the so…

(Posted Apr 29, 2024 6:08 PM)

General Help and Questions » run reports to see historical payment info from disabled properties

I appreciate honesty but find Ken's response unhelpful.  As a property manager with frequent property changes, reports for historical data are crucial. The suggested workaround is simplistic.…

(Posted Mar 29, 2024 7:05 PM)

Feature Requests » Discount by Tag Criteria

Any update on this?

(Posted Mar 29, 2024 6:31 PM)

General Help and Questions » run reports to see historical payment info from disabled properties

I appreciate honesty but find Ken's response unhelpful.  As a property manager with frequent property changes, reports for historical data are crucial. The suggested workaround is simplistic.…

(Posted Mar 19, 2024 4:18 PM)

Blog » Celebrating 10 Years of OwnerRez!

Congratulations to the entire OR team.  Special thanks to Paul and Chris.  Reading the history or OR brought back many memories.  In 2007, I used Excel to keep records and manage the properties. …

(Posted Jan 25, 2024 8:02 PM)

General Help and Questions » How do I upload a document so I can create a link to it?

Got it, Thank you!

(Posted Dec 5, 2023 5:19 PM)

General Help and Questions » How do I upload a document so I can create a link to it?

Paul,  I have uploaded global files in the past but I don't see the "Files" options any longer.  What am I doing wrong?   https://uc.orez.io/w/files/cff7e7c15cfa4db6a7a89b23c9f12909

(Posted Dec 5, 2023 11:49 AM)

Feature Requests » Support Initials within the rental agreement form

Agree, BlueMtnCabins. Guests like to take it upon themselves to change the setting on pool heaters only to mess things up requiring a tech visit to repair parts.  Similarly, guests use boat lifts for…

(Posted Oct 3, 2023 12:11 PM)

General Help and Questions » Turno not free

Thanks, Paul,  I spoke with TURNO. This message popped up out of nowhere because we added a new property but had not assigned anyone to it yet.

(Posted Sep 12, 2023 5:50 PM)

General Help and Questions » Turno not free

The blog posting on April 13th, 2023 said  "All OwnerRez customers can now use Turno's (formerly TurnoverBnB) industry-leading cleaning and turnover management software for FREE! If your OwnerRez…

(Posted Sep 11, 2023 1:21 PM)

Blog » About the Dec 26th Outage

A big thank you to OR staff and especially those who were called unexpectedly to work during their time off.

(Posted Dec 27, 2022 1:40 PM)

General Help and Questions » Portal access export

Is there a way to download the list of portal access users?  Trying to make a list on Mailchimp of owners and people to whom they have given access to their account

(Posted Dec 16, 2022 2:50 PM)

Feature Requests » Discount by Tag Criteria

Any update on auto discount by tags as a feature?

(Posted Nov 29, 2022 1:29 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Click on the image and it opens up

(Posted Oct 5, 2022 11:57 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

We have two in the custom fields for the reservation  https://uc.orez.io/w/files/d74605f71b3f4f4fbb12d2153238790e

(Posted Oct 5, 2022 11:27 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

We have it on our form and required and people are using their phones to take and send photos. We have not had an issue with any reservations for the last two months. We require a photo ID and a Self…

(Posted Oct 5, 2022 11:18 AM)

General Help and Questions » Quickbook resources

Nik,   I am using Ryan Gallagher with Vacation rental bookkeeping.  Getting set up was super easy as he knows his way around OR.  You can reach him at ryan@vacationrentalbookkeeping.com.  he is e…

(Posted Sep 19, 2022 6:43 PM)

General Help and Questions » Beyond Pricing - Will it charge on all rentals

Being stingy, I use Pricelabs during months when I get the most bookings and Beyond Pricing when the number of bookings are less.  Pricelabs is inexpensive compared to Beyond Pricing but PL algorithm…

(Posted Aug 30, 2022 10:08 PM)

Feature Requests » Markup Travel Insurance

@High Mountain PM - sign up for a PM account with Rental Guardian.  They will give you a site for guests to book there or you can add a link to purchase at the time of booking.  Our branded site Rent…

(Posted Aug 30, 2022 9:58 PM)