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Bri

OwnerRez Team Member
Joined March 2022
129 posts
Topic

General Help and Questions » VRBO and Owner Rez Bookings and Fees

Hi Rachel! Vrbo onboards all new API connections on a Pay Per Booking plan. If you were on an annual subscription plan prior to connecting, it seems that often, the system is smart and properties…

(Posted Aug 2, 2023 7:28 AM)

Feature Requests » Surcharges "Blend" Option

Hi Jason, You can do that! There is a box to check within each surcharge to categorize this as a 'rent' line item. https://uc.orez.io/w/files/e9ff62866d9345e5acdb31adf47e4849 Then, y…

(Posted Jul 28, 2023 9:17 AM)

Feature Requests » CRM - put forward and backward arrows for conversations

Hi! You can jump to the Feature Request forum every time by using this link - https://www.ownerrez.com/forums/requests

(Posted Jul 25, 2023 12:25 PM)

General Help and Questions » 2 legal agreements?

Hi James! If you're sending the {BUFIXUP} via a channel template, as well as an email template, the guest can click on the link in each correspondence. That typically wouldn't allow for them to s…

(Posted Jun 30, 2023 3:30 PM)

General Help and Questions » Schedule more than 2 payments for checks

Hi, everyone!   OwnerRez can't set multiple payments up for you automatically. However, you can schedule them yourself, manually.   Here's how to go about that - https://www.ownerrez.com/support/arti…

(Posted Jun 28, 2023 7:45 PM)

Feature Requests » System Message for final payment notification would be a great tool

Hi Roanne,   There is a System Message that will notify the guest of a second payment due if there is no credit card on file for the payment to be collected automatically.   If you'd like to, you can…

(Posted Jun 20, 2023 10:56 AM)

Feature Requests » Calendar Access outside of PM Portal

Hi Tasha, Great news! A few months back, we released Team Access for all users at no additional cost - you no longer need to pay for the PM Premium Feature! You can read more about Team Acces…

(Posted Jun 7, 2023 4:22 PM)

Feature Requests » Discount Criteria Edit

Hi Brenda, You can set specific dates within discount Booking Fields criteria: https://ownerrez.zendesk.com/attachments/token/rElKoNl5tMaVMiKQi5ebaEffT/?name=image.png Another way to go …

(Posted Jun 2, 2023 1:54 PM)

Blog » User Profile: Stay Better Vacations

Hi Scott, To the best of our knowledge, Google will only allow for native reviews to be displayed. I found a Google Community thread that touches on this topic, which you can view here (https://…

(Posted May 30, 2023 11:29 AM)