Message stays ‘unread’ in inbox

Hi!

My inbox remains with a (1) next to it indicating that I have 1 unread message, but I do not. All messages have been read and I’ve even clicked at the top of each page of the inbox to ‘mark all as read’. But the green 1 remains indicating that I have one unread message. How do I get rid of that? It’s driving me crazy 😜 

Hey Alyssa,

Try filtering your inbox for only Unread messages. Do you see an old message pop up that is still marked as unread? Give that a try. If you don't see anything, please write to us at help@ownerrez.com and we'll be happy to take a closer look!

Omg, you’re awesome! That worked. Didn’t think of that earlier. 🤦🏻‍♀️

thanks!!