Hey Cody,
With the use of the {BUFIXUP} booking field, users can create their own Channel Template that allows OR users to collect guest contact information and renter agreement signatures. Those guests would enter their phone number directly on your Point of Contact form so you can ensure you have the right number for them, using the link provided.
If you don't already have a channel message in place to get that {BUFIXUP} link out to your guests, here's how to go about that:
https://www.ownerrez.com/support/articles/request-airbnb-guest-contact-information
Without setting up a channel message for this, your Airbnb guests will not receive your Point of Contact form, Rental Agreement, or payment page for Security Deposit (if applicable). You'd have to send it to them manually after asking them for their email address. {BUFIXUP} takes out the extra legwork for you and can be triggered to fire when the booking is created.
If you have any questions surrounding this topic, please don't hesitate to write to us at help@ownerrez.com
Hope this helps!
