Leaving Hostaway because of their booking fee?

Copy booking.com email to contact info

Status: Closed 0 Votes
John M
Nov 15, 2024 9:46 AM
Joined Sep, 2024 14 posts

Copy booking.com email to contact info. Allowing the email templates to be triggered.

Bri
Nov 18, 2024 12:26 PM
OR Team Member Joined Mar, 2022 110 posts

Hi John,

Booking.com bookings no longer sync a platform email address. For this reason, it's necessary to send your Booking.com guests the BUFIXUP link so that they can provide their real contact info on your Point of Contact form. When they supply their real email address, your email triggers can then be sent to these guests.

More on that topic here - https://www.ownerrez.com/support/articles/trigger-example-booking-channel-reply-request-contact-info

John M
Nov 21, 2024 7:57 PM
Joined Sep, 2024 14 posts

Hi John,

Booking.com bookings no longer sync a platform email address. For this reason, it's necessary to send your Booking.com guests the BUFIXUP link so that they can provide their real contact info on your Point of Contact form. When they supply their real email address, your email triggers can then be sent to these guests.

More on that topic here - https://www.ownerrez.com/support/articles/trigger-example-booking-channel-reply-request-contact-info

by Bri – Nov 18, 2024 5:26 PM (UTC)

Thanks