General Help and Questions » SMS in the UK
Hi James,
From OwnerRez's side, we do plan on integrating with whatsapp which should allow a lot more freedom in messaging.
You can view the feature request for that here: https://www.ownerre…
(Posted Oct 24, 2024 1:23 PM)
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Oct 24, 2024 1:23 PM |
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Hi Carol,
Generally speaking we don't offer any currency conversions ourself, however there are some workarounds such as placing a currency conversion widget/tool in the header of your Hosted Web…
(Posted Oct 22, 2024 6:50 PM)
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Oct 22, 2024 6:50 PM |
General Help and Questions » Owner issue
Hi Michael,
Generally we recommend disabling over deleting for a variety of reasons. Most notably in case the data needs to be reviewed in the future, disabling it would allow it to be both revie…
(Posted Oct 22, 2024 10:46 AM)
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Oct 22, 2024 10:46 AM |
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Hi,
We currently already offer team access: https://www.ownerrez.com/support/articles/team-access-overview
Or are you saying you want slack/asana integration of some sorts?
~Caleb
(Posted Oct 7, 2024 5:43 AM)
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Oct 7, 2024 5:43 AM |
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Hi,
We have a general article on this subject here: https://www.ownerrez.com/support/articles/email-from-reply-to-verified-sender
however we also have a dedicated article for NameCheap here: …
(Posted Oct 4, 2024 10:38 AM)
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Oct 4, 2024 10:38 AM |
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Hi Michael,
If there are no surcharges applying then nothing automatic would apply at this time, however you can manually create and assign expenses.
https://www.ownerrez.com/support/articles…
(Posted Oct 1, 2024 5:20 PM)
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Oct 1, 2024 5:20 PM |
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Hi Michael,
Automatic expensing is only possible through the surcharges configuration themselves at this time, so if there's an issue with how a surcharge related expense is generating you would …
(Posted Oct 1, 2024 12:47 PM)
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Oct 1, 2024 12:47 PM |
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Hi Jennifer,
Yes, you can click into any owner statement and click on the "Download" Button. A dropdown will appear which will provide several file format options.
https://uc.orez.io/w/…
(Posted Sep 22, 2024 1:59 PM)
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Sep 22, 2024 1:59 PM |
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Hi Tarkan,
The email you're referring to was sent on Monday the 9th at 6:05 AM Eastern.
Chris our Head Engineer emailed you on Monday the 9th at 7:31 PM eastern, with more details after that.…
(Posted Sep 13, 2024 11:12 AM)
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Sep 13, 2024 11:12 AM |
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Hi Tarkan,
Our engineers were able to figure out what was going wrong here, and sent you a breakdown of the situation and some steps to take via email.
Thanks for reporting this!
~Caleb
(Posted Sep 12, 2024 1:48 PM)
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Sep 12, 2024 1:48 PM |
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Hi Nadine,
Generally we recommend disabling over deleting, disabling at the surface level will function more or less the same way as deleting will. The template will no longer be visible or be us…
(Posted Aug 30, 2024 2:48 PM)
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Aug 30, 2024 2:48 PM |
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We currently integrate with a slew of other dynamic pricing tools, you can read more about those here: https://www.ownerrez.com/integrations#DynamicPricing
(Posted Aug 27, 2024 11:13 AM)
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Aug 27, 2024 11:13 AM |
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Hi Cheryl,
We recently fixed a bug (noted on this Change-log (https://www.ownerrez.com/support/articles/update-2024-08-14) ), where owner statement previews were incorrectly showing Pre-deducted…
(Posted Aug 26, 2024 4:55 PM)
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Aug 26, 2024 4:55 PM |
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Hi James,
Just got done reviewing your support request, I'll be answering your ticket shortly, but just wanted to let you know here as well.
~Caleb
(Posted Aug 26, 2024 3:10 PM)
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Aug 26, 2024 3:10 PM |
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Hi Mitch,
That sounds like a little more than what we offer at this time via reporting, we have some plans down the pipeline for more reporting features and custom reporting has been discussed in…
(Posted Aug 26, 2024 3:04 PM)
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Aug 26, 2024 3:04 PM |
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Hi,
There are some ways if you have extensive knowledge with JavaScript. But they would require some extensive modifying of the page. We don't generally recommend that as it isn't really a practi…
(Posted Aug 26, 2024 10:18 AM)
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Aug 26, 2024 10:18 AM |
General Help and Questions » House Manual
Not currently strictly with Ownerrez,
We do offer integrations with services such as Touch stay, which may be helpful for you, But otherwise if they're not quite what you're looking for then you …
(Posted Aug 14, 2024 10:22 AM)
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Aug 14, 2024 10:22 AM |
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[This topic has been closed as a duplicate of another topic ( Duplicate Option for Templates, Triggers, Surcharges, etc. (/forums/requests/duplicate-option-for-templates-triggers-surcharges-etc) )]
(Posted Aug 13, 2024 11:52 AM)
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Aug 13, 2024 11:52 AM |
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[Another topic was closed as a duplicate of this topic ( Having a Duplicate Feature for Triggers and Templates (/forums/requests/having-a-duplicate-feature-for-triggers-and-templates) )]
(Posted Aug 13, 2024 11:52 AM)
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Aug 13, 2024 11:52 AM |
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[This topic has been closed as a duplicate of another topic ( Duplicate Option for Templates, Triggers, Surcharges, etc. (/forums/requests/duplicate-option-for-templates-triggers-surcharges-etc) )]
(Posted Aug 13, 2024 11:51 AM)
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Aug 13, 2024 11:51 AM |
