I have searched the forum without luck and tried to do a stare and compare against my other properties that are showing the expense on my reports. I know it's something easy I have missed, but I can't find it.
Suggestions on were to look?
Thanks
Hi Michael,
Automatic expensing is only possible through the surcharges configuration themselves at this time, so if there's an issue with how a surcharge related expense is generating you would typically want to look at the settings for that surcharge itself. There is an expense related section towards the bottom with all the relative settings.
Taking an educated guess it sounds like that cleaning expense could be set to pre-deduct, however there are a few other possibilities here so if you're still having trouble figuring this out please reach out to our helpdesk and we can work more closely with you on this one.
Here's what that pre-deduct setting would look
PS. Remember to run a batch update after making changes, to update bookings/surcharges with your changes: https://www.ownerrez.com/support/articles/property-management-common-issues-questions#changes
~Caleb
Perfect. That was it.
Thanks