BlueMtnCabins

Joined June 2016
1150 posts
Topic

General Help and Questions » Can't message via VRBO?

It means you have manually sent a message via channel (vrbo), and it is reflected in the communication history.

(Posted 7 hrs ago)

General Help and Questions » Deleting templates and triggers

if I remember correctly they are not deletable because old messages are still associated with them.

(Posted Mar 24, 2025 6:10 PM)

General Help and Questions » Deleting templates and triggers

you can create a customer filter for only enabled templates/triggers; that way disabled ones will not be shown on the respective page https://uc.orez.io/w/files/2bc86a96ef22448396cc03ccc2e1b549

(Posted Mar 24, 2025 12:56 PM)

General Help and Questions » Google Vacation Rentals + VRBO - hero photo

1. from every place. can be from booking.com, vrbo etc.  2. No. just like #1, GVR uses some version of logic/AI to choose what 1st photo will be. Vrbo made a couple of attempts to use "AI", got b…

(Posted Mar 18, 2025 4:24 PM)

Feature Requests » Date Picker is obscured by suggestions

If you are using Chrome, this appears to be a Chrome feature. Just right click and delete suggestions.

(Posted Mar 18, 2025 9:08 AM)

General Help and Questions » How to add FAQ page to hosted website?

requested, please upvote https://www.ownerrez.com/forums/requests/hosted-site-faq-page-with-schema-markup

(Posted Mar 17, 2025 12:06 PM)

General Help and Questions » Host experiences with guests not familiar with renter agreements

You can look at my Airbnb listing to see how the rental agreement and deposit are mentioned. I almost never have it questioned. https://www.airbnb.com/rooms/9942129

(Posted Mar 17, 2025 12:03 PM)

General Help and Questions » Property Availability Search widget

12 what? months? properties?

(Posted Mar 17, 2025 12:01 PM)

Feature Requests » Hosted Site FAQ page with schema markup

It would be nice if there was an optional hosted canned FAQ page that could incorporate certain account-level custom fields, and maybe have it filled in by the owner in a form question - answer.  Als…

(Posted Mar 14, 2025 2:23 PM)

General Help and Questions » What are the pros of Ownerrez? Trying to like it.

Here you go, levels of access update https://www.ownerrez.com/forums/requests/team-access?page=3#77570

(Posted Mar 14, 2025 1:28 PM)

Feature Requests » Discount Enhancement Suggestions

#2 you can just disable a discount until you need it again, then enable it  https://uc.orez.io/w/files/e165609b63bc40f1a4b38776d8da54a3

(Posted Mar 14, 2025 11:14 AM)

General Help and Questions » What are the pros of Ownerrez? Trying to like it.

1)The unified inbox isn't truly unified. Texts and emails are still separated.  -  correct, OR is not an email app; maybe they can in the future? However, channel messages, texts are all in the inbox…

(Posted Mar 14, 2025 11:03 AM)

General Help and Questions » 3 Ladies - all wanting to pay using their credit card

simple. Send a payment link to the 1st one. She can make a partial payment for however much (you need to make sure that on Booking > Rules tab, the entire amount is not required). Then she can forwar…

(Posted Mar 14, 2025 10:47 AM)

General Help and Questions » Review Widget?

You create a trigger and template to be sent to the guest after departure. Here is template sample Link field is {BUREVIEW} https://uc.orez.io/w/files/c87ac13bfea14fc2b3e0bee51655cfd2   and …

(Posted Feb 12, 2025 11:42 AM)

General Help and Questions » Review Widget?

No, because it is done through email or text link. You do not want random people without links leaving reviews on your website/widget do you you. The widget is for displaying reviews, not for collect…

(Posted Feb 12, 2025 11:18 AM)

General Help and Questions » Review Widget?

You need to create trigger/template to send to the guest who departed with link to submit review. Guests leave review through link you sent.  Once review is submitted (you can approve them one by one…

(Posted Feb 11, 2025 12:26 PM)

Blog » Happy holidays from the OwnerRez team! 🎄

Merry Christmas!

(Posted Dec 25, 2024 5:15 PM)

Feature Requests » Automatically follow up on a quote or inquiry

How do we change the quote status? eg guest has decided on somewhere else? but it's still showing Open in OwnerRez  Can we change to withdrawn somehow? by Jennifer W (/forums/users/347384531) – Nov…

(Posted Nov 14, 2024 2:57 PM)

General Help and Questions » Airbnb guests not responding to Rental Agreement request

I'm sure they are getting the messages. You can log into your Airbnb account and see the copy of the channel message sent from OR there in the Air inbox. And yes, they are "not obligated" - if they d…

(Posted Oct 11, 2024 8:02 PM)

General Help and Questions » Airbnb guests not responding to Rental Agreement request

Coz it's Airbnb. Their guests think that rules are optional for them. Nothing you can do but keep sending the request. I also sometimes send them link to this Air help article https://www.airbnb.com/…

(Posted Oct 11, 2024 3:20 PM)