What are the pros of Ownerrez? Trying to like it.

What does it do better than hostaway? The app is so tiny it's hard to use, wouldn't be as bad if you could quickly link to individual monthly calendars. 

I know about the small fee hostaway charges for direct bookings, and their inbox isn't the best. Haven't been able to try ownerrez new inbox because not yet API connected. 

I really like that it's privately owned, other than that hoping someone can chime in that's used both and can share their experience .

EDIT:

I'm new here so I'm discovering things.

+1 for OR: Using Tag automations. This appears like it will come in really handy.

EDIT 2:

I've had some time to play around with Ownerrez and here are my takeaways.

Hostaway has a clean and modern feel to it, and a decent amount of customization but it pretty much ends there. So much glitchiness. I haven't noticed this at all in OR, it seems to work without any hiccups.

Reasons-

1) The Hostaway app is very glitchy. The calendar looks nice when it works. I usually need to completely close the app out and reopen for it to update.

2) Also, the Hostaway app is super limited. Most of the time I need to go to the native website to do anything.

3) One of the biggest selling points of OR is they use a web app, meaning you can do anything on a tablet or phone that you can do on a PC.

4) So far, OR seems to have more capability in general but I haven't tapped into all of it yet.

5) Add on's Pricing- for example Hostaway charges a whopping $8 per lock with smart lock integration. OR is half of that. 

6) Subscription pricing is less for OR.

7) OR is privately owned. I won't go down this rabbit hole of private equity run companies.

8) Trigger capabilities in OR. I would like to see this improved on though as it has so much potential.

9) Customer support. It's true that Hostaway has quicker responses, however it ends there. I don't ever seem to get the answer i need or the problem solved.

10) In response to my own comment on being hard to see OR on a phone. I realized you can pinch zoom with a webapp haha. You can't on a regular app.

Hope this helps. I'm sure I'll learn more as I'm still new to Ownerrez.

EDIT 3:

I'm Frustrated, there's so much that I wrongly assumed Ownerrez would be able to do.

Initially I was excited about OR because of it's responsive webapp, pretty good built in website options, the promise of a unified inbox once Api connected, and it's lists of features  (that turned out to be very rudimentary). 

I hope OR takes this message constructively as I want to continue to use this, however I'm not going to wait for years. As soon as what we're looking for comes along we'll switch, or maybe it's out there and we haven't found it. With AI speeding everything up I'm sure it won't be long. I probably wouldn't have made the switch if I'd known what I know now.

1)The unified inbox isn't truly unified. Texts and emails are still separated. 

2) Zero customization of the list view columns, and a scroll bar at the bottom of all places. Their doesn't seem to be any interest in fixing this surprisingly.

3) Way too much navigation is required when setting up templates and triggers

4) Way too much unnecessary clicking when navigating. 

5) Setting up templates is time consuming - no ability to even copy.

6) Setting up templates - no ability to create a single template that works for all channel types. Rich text should just be optional for email.

7) Door locks integration is very limited. No ability to send low battery notifications. Schlage supports this so why isn't it implemented??

8) When setting up triggers, there is no way to set one up for X hours before arrival. Instead we are forced to create 2 templates for each channel type, total of 6. 

9) On top of this, no ability to organize templates into folders. It's a hot mess.

10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff.

11) No ability to have any meaningful levels of access for employees.

I could keep going but you can just look at the feature request list and see how long ago stuff has been requested and ignored. I suspect people gave up on voting for features because there doesn't seem to be much activity.

I know some of this is planned or in development, but how long does OR plan to take? I've seen many in the planning or development stages that were requested years ago.  By the time everything is dialed in, this software will be for the dinosaurs.

For now I feel like i need to stick with OR because of the weeks involved in set up. It's a hard pill to swallow that it won't work for us after investing so much time.

Maybe there is a plan to hire more development help? Because that's what appears to be needed. I would gladly pay more for a better product.