Leaving Hostaway because of their booking fee?

Automatically follow up on a quote or inquiry

Status: Released 44 Votes
Shawn H
Feb 15, 2024 3:33 PM
OR Team Member Joined Aug, 2021 257 posts

Inquiry Triggers were released yesterday! They also replaced pre-existing Autoresponders (and can do so much more than email-only Autoresponders could).

They can be used for immediate/event-based responses for channel inquiries from Airbnb, Vrbo, and Booking.com. Learn more here.

Quote Triggers are still on the roadmap so I'll leave this feature request marked 'In Development'.

Shawn H
Nov 7, 2024 10:10 PM
OR Team Member Joined Aug, 2021 257 posts

Quote Triggers was released earlier this week! We plan to do more around triggers - including some follow-ups to inquiry and quote triggers - and lots more! Marking this one now released as the key features are now available for inquiry and quote triggers.

Aunger Vacation
Jun 25, 2022 11:42 AM
Joined Apr, 2021 52 posts

Haven't found a way to do this yet: Triggers only seem to work with bookings. 

Automatically follow up on a quote or inquiry have a trigger that allows for an automatic message template or something to be sent depending on the time etc. after an inquiry or quote has been placed to follow up with the potential guest. 

This would be so good to have as we find we are having to do this manually and has great rate of converting quotes and inquiries to bookings. 

 

 

Ken T
Jun 25, 2022 10:41 PM
OR Team Member Joined Aug, 2019 1706 posts

Yes, this is planned for the future.

Julia
Sep 12, 2022 1:55 PM
Joined Aug, 2021 2 posts

Haven't found a way to do this yet: Triggers only seem to work with bookings. 

Automatically follow up on a quote or inquiry have a trigger that allows for an automatic message template or something to be sent depending on the time etc. after an inquiry or quote has been placed to follow up with the potential guest. 

This would be so good to have as we find we are having to do this manually and has great rate of converting quotes and inquiries to bookings. 

 

 

Would love this functionality as well- any update on this a potential feature?

Thanks!

Rachel G
Sep 21, 2022 1:14 PM
Joined Oct, 2021 2 posts

Has the following been implemented yet?

 

Haven't found a way to do this yet: Triggers only seem to work with bookings. 

Automatically follow up on a quote or inquiry have a trigger that allows for an automatic message template or something to be sent depending on the time etc. after an inquiry or quote has been placed to follow up with the potential guest. 

This would be so good to have as we find we are having to do this manually and has great rate of converting quotes and inquiries to bookings. 

 

 

Terra HM
Oct 4, 2022 12:40 PM
Joined Jan, 2022 3 posts

I would also be interested in a feature that allows me to trigger an automated follow up on quotes. Thanks!

Terra HM
Oct 4, 2022 12:53 PM
Joined Jan, 2022 3 posts

Oops, I forgot to vote for the feature. Thanks!

Michael D
Jan 11, 2023 5:32 PM
Joined Oct, 2019 55 posts

Any update on the development status?

 

Shawn H
Feb 15, 2024 3:33 PM
OR Team Member Joined Aug, 2021 257 posts

Inquiry Triggers were released yesterday! They also replaced pre-existing Autoresponders (and can do so much more than email-only Autoresponders could).

They can be used for immediate/event-based responses for channel inquiries from Airbnb, Vrbo, and Booking.com. Learn more here.

Quote Triggers are still on the roadmap so I'll leave this feature request marked 'In Development'.

Joel P
Mar 7, 2024 8:05 AM
OR Team Member Joined Oct, 2009 141 posts

[Another topic was closed as a duplicate of this topic (Autoresponder for Airbnb Inquiries / Requests)]

Shawn H
Nov 7, 2024 10:10 PM
OR Team Member Joined Aug, 2021 257 posts

Quote Triggers was released earlier this week! We plan to do more around triggers - including some follow-ups to inquiry and quote triggers - and lots more! Marking this one now released as the key features are now available for inquiry and quote triggers.

Jennifer W
Nov 14, 2024 1:20 PM
Joined Oct, 2019 54 posts

How do we change the quote status? eg guest has decided on somewhere else? but it's still showing Open in OwnerRez 
Can we change to withdrawn somehow?

BlueMtnCabins
Nov 14, 2024 2:57 PM
Joined Jun, 2016 1133 posts

How do we change the quote status? eg guest has decided on somewhere else? but it's still showing Open in OwnerRez 
Can we change to withdrawn somehow?

Quote > Change/ Move> Change quote expiration or simply delete quote