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booking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent
Hey Cory, I believe you can already do what you're asking. Take a look at the follow…
(Posted Feb 9, 2025 11:10 AM)
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Feb 9, 2025 11:10 AM |
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No time stamps on the messages
Click on an individual message bubble in the thread, and it will show the time stamp along with the status (queued, sent, failed). This follows what most chat/tex…
(Posted Feb 9, 2025 9:04 AM)
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Feb 9, 2025 9:04 AM |
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Hey Undercard,
Yes, you're exactly right - it needs to be there. And actually, that canned response button is there (in the new inbox) under the covers.
Right before release, we discovered an…
(Posted Jan 31, 2025 4:35 PM)
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Jan 31, 2025 4:35 PM |
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(FYI - hours as in Thursday, not tomorrow)
(Posted Jan 28, 2025 3:29 PM)
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Jan 28, 2025 3:29 PM |
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When will OwnerRez's CRM come out of beta?
Hey Scott, can you clarify what you mean by this? Are you talking about the new Unified Inbox? If so, very soon - like hours from now. 😉 Are you ta…
(Posted Jan 28, 2025 3:06 PM)
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Jan 28, 2025 3:06 PM |
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Does this mean that hosts will no longer be permitted to be the merchant of record, even when we are fully API integrated? This is one feature of OwnerRez that I really hope will continue, with the o…
(Posted Jan 28, 2025 3:04 PM)
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Jan 28, 2025 3:04 PM |
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That's what I was afraid of. You're starting with an actual quote and then moving to the public booking link.
When you say "copy to public booking link" from the quote, it does not copy every la…
(Posted Jan 24, 2025 3:05 PM)
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Jan 24, 2025 3:05 PM |
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Interesting. It was added in the Charges and the total reflected it on the public link (created from a Quote); it just didn’t show the line item. Helpful to know that’s your intention.
Would yo…
(Posted Jan 23, 2025 7:16 PM)
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Jan 23, 2025 7:16 PM |
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Applied Discounts are no longer showing, however. I am attempting to send a public link to a former guest who's interested in a few properties -- but although I've applied her repeat guest discount, …
(Posted Jan 23, 2025 6:51 PM)
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Jan 23, 2025 6:51 PM |
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Looks like it cleared testing actually, so tentatively it should be released in next week's update (~Wed morning eastern time). Too late for this week.
(Posted Jan 7, 2025 4:18 PM)
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Jan 7, 2025 4:18 PM |
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Hey Alece! This issue was already found and requested by others, and it already fixed and in testing. I'll check and see when the ETA is on release, but I'm pretty sure this is going to land at any m…
(Posted Jan 7, 2025 4:13 PM)
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Jan 7, 2025 4:13 PM |
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Thanks for your feedback, Scott. All good points.
For the record, the two biggest use cases we wanted to support are these:
1) Follow up [x] days later with the guest to ask "hey, did you ha…
(Posted Dec 6, 2024 9:24 AM)
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Dec 6, 2024 9:24 AM |
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That feature request is now through development and in testing. Status update here (https://www.ownerrez.com/forums/go/76088) .
(Posted Nov 18, 2024 6:50 AM)
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Nov 18, 2024 6:50 AM |
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Hey everyone, quick update that this feature request has changed status to In Development, and actually the development is already over, and it's in testing as I write this. All reports will have a …
(Posted Nov 18, 2024 6:46 AM)
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Nov 18, 2024 6:46 AM |
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Ocean Zen,
Thanks for continuing to help other OR customers with your thoughts and advice.
For the record, we care deeply about the QB problem and, ultimately, full reconciliation. Our lates…
(Posted Oct 21, 2024 12:12 PM)
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Oct 21, 2024 12:12 PM |
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Seriously, why?
We finally managed after a long time of training to get to the finishing line of that 5k and than the organizers decided, for some reasons that only the gods of running knows, tha…
(Posted Oct 4, 2024 12:49 PM)
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Oct 4, 2024 12:49 PM |
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Hey Tarki,
I see what you mean - thanks for the screenshot. We will discuss internally. Thanks for your patience.
As a temporary fix, you could use some custom CSS in the page to replace tha…
(Posted Oct 3, 2024 9:46 AM)
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Oct 3, 2024 9:46 AM |
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Quick update - looks like Dori is correct. There is a dependency on PM being turned on in order to turn on "different expense accounts for different fees". We are working on removing that dependency …
(Posted Oct 2, 2024 1:21 PM)
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Oct 2, 2024 1:21 PM |
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Hey Dori! Great question. Short answer is: no, you should not need to pay for PM in order to map expense accounts. However, I'm wondering if we have some error (or dependency in place) that is limit…
(Posted Oct 2, 2024 11:40 AM)
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Oct 2, 2024 11:40 AM |
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Paul, are you planning on doing a joint call anytime soon with HostAI to show highlight the features?
No plan for a joint webinar yet, but we do love to do them!
(Posted Sep 17, 2024 6:13 PM)
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Sep 17, 2024 6:13 PM |
