Would it be possible to see the automated messages in the inbox thread. After they have sent in the respective time block below, and then the future ones that will send, with the option to skip them.
I searched and this might be called the unified inbox. If it is I am sorry, and please delete thread as a duplicate. If not or smaller version of that, please consider.
I agree - I would like to see ALL of the messages back and forth on any medium coming through the inbox. This shows the complete pic with the guest. We don't capture incoming emails yet but right now I appear to have separate threads for the same guest - one for SMS, another for VRBO, and then I have to go to conversation history for outgoing emails.
I don't know about this recent upgrade.When I open the inbox I only see the chatting messages via Airbnb. No time stamps on the messages.
If I click on Activity Timeline In the right side panel, It opens up a timeline showing messages, triggered messages and emails sent
Then. . . if I click "Full View" in the right side panel, it brings me back to what used to be displayed prior to the recent upgrade. This view shows me the entire messaging sequence including chat, triggered messages and triggered emails sent. I think this upgrade is more cumbersome that what was available before.
No time stamps on the messages
Click on an individual message bubble in the thread, and it will show the time stamp along with the status (queued, sent, failed). This follows what most chat/text apps like iPhone or Google do when you press on a message. Example below: